Hi michelevk,
Thank you for the post.
Please understand that we mainly discuss Windows Vista issues in this forum. As your issue is related to Office, we are not the best resource to troubleshoot this issue. I suggest discussing the issue in our Office public newsgroup. Thank you for your understanding.
For your reference, I have included our Office newsgroup website below:
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.outlook.general&lang=en&cr=US
I hope your issue can be resolved soon.
Best regards,
Tim Quan
Microsoft Online Community Support