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Outlook requiring e-mail account passwords to be reset upon every re-open RRS feed

  • Question

  • I currently have Windows Vista on a new computer and installed my Microsoft Office XP small business on it. Upon every re-opening of my OUtlook, my e-mail passwords are erased (obviously i have the box checked to "save password") and I have to re-enter them. I use about 5 e-mail accounts so this of course is very tedious. I also have Spy Sweeper installed. I don't know if that has anything to do with it, but so far that program has caused me some grief in terms of being able to utilize my computer, so just in case I thought I'd mention it.

     

    Thank you for your help.

    Sunday, February 3, 2008 6:32 PM

Answers

  •  

    Hi michelevk,

     

    Thank you for the post.

     

    Please understand that we mainly discuss Windows Vista issues in this forum. As your issue is related to Office, we are not the best resource to troubleshoot this issue. I suggest discussing the issue in our Office public newsgroup. Thank you for your understanding.

     

    For your reference, I have included our Office newsgroup website below:

    http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.outlook.general&lang=en&cr=US

     

    I hope your issue can be resolved soon.

     

    Best regards,

    Tim Quan

    Microsoft Online Community Support

    Wednesday, February 6, 2008 2:26 AM
    Moderator