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"The application has failed to start because the side-by-side configuration is incorrect. Please see the application event log for more detail." RRS feed

  • Question

  • "The application has failed to start because the side-by-side configuration is incorrect.  Please see the application event log for more detail."  I have uninstall amd install "windows live essential 2011" but still it does not work.  Please help me to fix this issue., N.B. have tried following Method "Start button > search box, type regedit > pressEnter key > (uac prompt) > expand (click the pointer in front of )HKET_CURRENT_USER > expandSoftware > expandMicrosoft > expand MSNMessenger > expand PerPassportSettings > under PerPassportSettings, find 2 folders with a series of numbers > delete both folders including their sub-files > Exit regedit window. Restart messenger.

    " but did not understand what was meant with Folders with ""SERIES OF NUMBERS"" since under PerPassportSettings (10) series of different numbers ? 

    Please help to get my msn back...Thank you

    Tuesday, January 3, 2012 10:31 PM

Answers

  • ·          

    Hi,

     

    Please understand that this is Windows Forum. As this issue is Windows Live product related, I suggest submitting a new question on Windows Live Support.

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

     


    Sabrina

    TechNet Community Support

    • Marked as answer by Sabrina Shen Wednesday, January 11, 2012 2:28 AM
    Thursday, January 5, 2012 7:21 AM