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Auto Deployment Rule download failed (0X87d20417) Failed to download the update from internet. Error = 16389 RRS feed

  • Question

  • Hi there,

    I have massive problems with Auto Deployment Rules.

    I get the Error from above.

    ruleengine.log says:

    Failed to download the update from internet. Error = 16389	SMS_RULE_ENGINE	3/11/2015 11:41:57 AM	5608 (0x15E8)
    Failed to download ContentID 16936340 for UpdateID 16953422. Error code = 16389	SMS_RULE_ENGINE	3/11/2015 11:41:57 AM	5608 (0x15E8)

    ....

    Failed to download any update	SMS_RULE_ENGINE	3/11/2015 11:41:58 AM	5608 (0x15E8)
    Failed to download update contents.	SMS_RULE_ENGINE	3/11/2015 11:41:58 AM	5608 (0x15E8)
    No new update was added to the package. Package "00000116" would not be updated.	SMS_RULE_ENGINE	3/11/2015 11:41:58 AM	5608 (0x15E8)
    Failed to run the DownloadAction for the AutoDeployment.	SMS_RULE_ENGINE	3/11/2015 11:41:58 AM	5608 (0x15E8)
    STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=NE-SCCM-02.services.internal SITE=000 PID=3392 TID=5608 GMTDATE=Mi Mrz 11 10:41:58.606 2015 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0	SMS_RULE_ENGINE	3/11/2015 11:41:58 AM	5608 (0x15E8)

    ...

    CRuleHandler: Enforcing Actions for Rule 16777227 failed!


    ...

    Failed to download the update from internet. Error = 16389	SMS_RULE_ENGINE	3/11/2015 11:51:03 AM	5608 (0x15E8)
    Failed to download ContentID 16936340 for UpdateID 16953422. Error code = 16389	SMS_RULE_ENGINE	3/11/2015 11:51:03 AM	5608 (0x15E8)


    ...

    CRuleHandler: Enforcing Actions for Rule 16777230 failed!	SMS_RULE_ENGINE	3/11/2015 11:51:10 AM	5608 (0x15E8)
    CRuleHandler: ResetRulesAndCleanUp()	SMS_RULE_ENGINE	3/11/2015 11:51:10 AM	5608 (0x15E8)
    Updated Failure Information for Rule: 16777226	SMS_RULE_ENGINE	3/11/2015 11:51:10 AM	5608 (0x15E8)
    Updated Failure Information for Rule: 16777227	SMS_RULE_ENGINE	3/11/2015 11:51:10 AM	5608 (0x15E8)
    Updated Failure Information for Rule: 16777230	SMS_RULE_ENGINE	3/11/2015 11:51:10 AM	5608 (0x15E8)

    whereas in WSUSCTRL.log i get:

    System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host~~   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~   --- End of inner exception stack trace ---~~   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)~~   --- End of inner exception stack trace ---~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber)

    ...

    System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber)	SMS_WSUS_CONTROL_MANAGER	3/11/2015 11:57:04 AM	6032 (0x1790)
    Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes	SMS_WSUS_CONTROL_MANAGER	3/11/2015 11:57:04 AM	6032 (0x1790)
    Attempting connection to local WSUS server	SMS_WSUS_CONTROL_MANAGER	3/11/2015 11:57:04 AM	6032 (0x1790)
    System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber)	SMS_WSUS_CONTROL_MANAGER	3/11/2015 11:57:04 AM	6032 (0x1790)
    Failures reported during periodic health check by the WSUS Server XYZ. Will retry check in 1 minutes	SMS_WSUS_CONTROL_MANAGER	3/11/2015 11:57:04 AM	6032 (0x1790)


    ooGDoo


    • Edited by ooGDoo Wednesday, March 11, 2015 12:28 PM
    Wednesday, March 11, 2015 11:03 AM

Answers

All replies

  • Why do I get this Error although all downloads are completed?


    ooGDoo

    Thursday, March 12, 2015 8:04 AM
  • Hi,

    Are there any clues in PatchDownloader.log located in %UserProfile%\AppData\Local\Temp\3 folder?


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, March 12, 2015 9:29 AM
  • There only is  Patchdownloader.log under

    \\SCCMSERVER\C$\Program Files\SMS_CCM\LOGS\Patchdownloader.log

    Do you mean this Log?

    Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 64	Software Updates Patch Downloader	3/11/2015 11:50:33 AM	5608 (0x15E8)
    Will retry in 10000ms	Software Updates Patch Downloader	3/11/2015 11:50:33 AM	5608 (0x15E8)
    Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5	Software Updates Patch Downloader	3/11/2015 11:50:43 AM	5608 (0x15E8)
    Will retry in 10000ms	Software Updates Patch Downloader	3/11/2015 11:50:43 AM	5608 (0x15E8)
    Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5	Software Updates Patch Downloader	3/11/2015 11:50:53 AM	5608 (0x15E8)
    Will retry in 10000ms	Software Updates Patch Downloader	3/11/2015 11:50:53 AM	5608 (0x15E8)
    Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5	Software Updates Patch Downloader	3/11/2015 11:51:03 AM	5608 (0x15E8)
    MoveFile() failed to rename \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050 with GetLastError() = 5	Software Updates Patch Downloader	3/11/2015 11:51:03 AM	5608 (0x15E8)
    ERROR: DownloadContentFiles() failed with hr=0x80004005	Software Updates Patch Downloader	


    ooGDoo

    Thursday, March 12, 2015 9:31 AM
  • Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?


    Garth Jones | My blogs: Enhansoft and Old Blog site | Twitter: @GarthMJ

    Saturday, August 1, 2015 4:13 PM
  • Hi Garth,

    I still have exactly the same Issue ! Still no solution at all. We are currently installing this patch manually which is literally a disaster.


    ooGDoo

    Friday, August 28, 2015 8:59 AM
  • Errors 5 and 64 means "Access is denied" and "The specified network name is no longer available" respectively: 

    System Error Codes (0-499)

    I would start with checking permissions.


    Rolf Lidvall, Swedish Radio (Ltd)

    Friday, August 28, 2015 12:56 PM
  • He Rolf,

    already checked. As we are deploying Update since serveral years now ;)

    Kind Regards.

    This Error Log is useless the main problem is that SCCM cannot rename the Patch itself. The Patch is downloaded and copied but can not be renamed.


    ooGDoo

    Friday, August 28, 2015 12:59 PM
  • This Error Log is useless the main problem is that SCCM cannot rename the Patch itself. The Patch is downloaded and copied but can not be renamed.

    But it can't rename it because it getting access denied.

    Have you looked at your AV software, What exclusion have you setup for CM12? Have you temporarily disable your AV and check to see if everything works?

    BTW here is a list of AV exclusion for Site server that I use for my clients.

    http://www.enhansoft.com/blog/configuration-manager-2012-and-anti-virus-software-exclusions-for-site-servers


    Garth Jones | My blogs: Enhansoft and Old Blog site | Twitter: @GarthMJ

    • Proposed as answer by Garth JonesMVP Saturday, September 5, 2015 4:21 PM
    • Marked as answer by Garth JonesMVP Tuesday, March 1, 2016 5:33 PM
    Friday, August 28, 2015 2:09 PM
  • Does Configuration Manager computer object require full control permission on the Windows Update package source?

    Nilanga

    Thursday, June 28, 2018 7:17 AM