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Active directory and users documents no showing up when saving through any applications RRS feed

  • Question

  • I have an unusual problem. 

    I have one user with a problem with his local documents. Anytime this user logs onto any machine on our domain he cannot save directly to his documents from any applications using the prefill drop down in the application.. In any app when he goes to save a file the display shows libraries\documents  But when he goes to the drop down it is blank instead of showing his local directories, and the documents folder. All our users documents are stored on the server and not locally so any machine they are logged into they have access to their files.. Im new to AD but it is logical and all makes sense to me. I have compared this user account to others within his group with all the same policies applied to him as the rest of his group. All of their documents folders are working correctly. This is an AD account issue and not a local PC issue. I am on the verge of completely removing the users account and recreating it from scratch. This is not the most desirable course of action but at this point unless I can figure this out I will have to do it. The users account is otherwise completely fine. The issue of having to browse on the left of the screen to a directory instead of having it all prefill seems small but when you are working in 10 to 20 doc's a day it can be tedious to say the least.

    Win7 machine

    AD 2003

    Thursday, April 25, 2013 11:44 PM

Answers

  • Hi,

    have you mapped a drive to allow the users to access the folders ?

    to learn how to mapped a folder or a drive.

    see below link

    http://public.sit.edu/computingservices/Part_II_sub/xp_mapping.html


    Guowen Su
    Cisco Certified Network Associate
    Cisco Certified Internetwork professional - MPLS
    Certified Information Systems Security Professional
    Microsoft Partner Network 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator:Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
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    • Proposed as answer by Soh.M Friday, April 26, 2013 6:18 AM
    • Marked as answer by Soh.M Thursday, October 3, 2013 6:20 AM
    Friday, April 26, 2013 6:18 AM

All replies

  • Hi,

    have you mapped a drive to allow the users to access the folders ?

    to learn how to mapped a folder or a drive.

    see below link

    http://public.sit.edu/computingservices/Part_II_sub/xp_mapping.html


    Guowen Su
    Cisco Certified Network Associate
    Cisco Certified Internetwork professional - MPLS
    Certified Information Systems Security Professional
    Microsoft Partner Network 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator:Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Certified Ethical Hacker
    Computer Hacking Forensics Investigator
    Certified Sonicwall Security Administrator
    Microsoft Geeks

    • Proposed as answer by Soh.M Friday, April 26, 2013 6:18 AM
    • Marked as answer by Soh.M Thursday, October 3, 2013 6:20 AM
    Friday, April 26, 2013 6:18 AM
  • Yes they have mapped drives that point to their files on the server. 
    Friday, April 26, 2013 6:00 PM