Cant Access Shared folder from windows 7 RRS feed

  • Question

  • We have small setup. Four windows 7 PC and one laptop with windows 8.1.

    All windows 7 PC can access each-other shared folder. But windows 8.1 cant able to access any windows 7 shared folder.We give static IP address of each computer. Every windows 7 computer can ping windows 8.1 laptop but laptop cant ping to windows 7 PC. All firewall setting are off but we still cant access any windows 7 PC.

    Help me...

    Friday, February 6, 2015 3:32 AM


All replies

  • Hi Rahul,


    Make sure Client for Microsoft Networks and File and Print Sharing is enabled on Windows 8 NIC .

    Binu Kumar - MCP, MCITP, MCTS , MBA - IT , Director Aarbin Technology Pvt Ltd - Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, February 6, 2015 4:27 AM
  • Hi Binu Kumar,

    Is that required home group from sharing. because we can access other windows 7 machine share folder without any home group creation. Only problem is that Windows 8.1 laptop cant ping or see any windows 7 computers shared folder.

    Another one question. Why windows 8.1 PC cant ping the windows 7 PC.
    • Edited by Rahul Kutal Friday, February 6, 2015 6:52 AM
    Friday, February 6, 2015 6:25 AM
  • Hello Rahul Kutal,

    Do you have these computers connect to the same router and be in the same subnet?

    The Windows 7 can normally ping the Windows 8.1, but the Windows 8.1 can’t ping the Windows 7?

    Please take the following steps for troubleshooting:
    1. Run the command ipconfig /all and share us the result.
    2. Use the network monitor to capture the data, upload and share it with us for analyzation.
    Upload to OneDrive: http://windows.microsoft.com/en-us/onedrive/add-photos-files
    Share files: http://windows.microsoft.com/en-us/onedrive/share-file-folder

    Best regards,
    Fangzhou CHEN

    Fangzhou CHEN
    TechNet Community Support

    • Proposed as answer by FangZhou Chen Monday, February 23, 2015 4:17 PM
    • Marked as answer by Karen Hu Tuesday, February 24, 2015 9:31 AM
    Sunday, February 8, 2015 6:55 AM