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Unable to use Spotify with IE11. Site works fine in FireFox, and worked fine with IE10 RRS feed

Answers

  • Funnily enough, it's now working. The only thing I've done is installed an update to Visual Studio 2012. I can't see how that would affect it though.

    Let's get to the YouTube problem now...

    Go to http://www.youtube.com/ and wait for the page to load. Once loaded, your browser will be frozen. If you click on a link before the page has fully loaded, you will be able to navigate to one of the videos. Otherwise, clicking on a video or link will result in a message that youtube.com is not responding. Then you can recover the web page.

    Monday, November 18, 2013 3:47 AM

All replies

  • Hi, Paul,

    that website requires membership to view the link you provided.

    their support page can be found here... https://support.spotify.com/

    (you could first check to see that you do not have the domain in your Compatibility View Settings list).

    the first step in troubleshooting web browser issues is to test in noAddons mode.... Spotify.com has their own browser addon that must be installed and enabled for you to use their site.

    Post consumer questions about IE to http://answers.microsoft.com (Help>Online Support menu from IE). Include with your questions links to any websites you are having issues with.

    Regards.


    Rob^_^



    Sunday, November 17, 2013 3:39 AM
  • Yes, it does require membership. Membership is free. Become a member and then try it for yourself. I am a member, and I was logged in at the time. The site works fine with FireFox and it worked fine with IE10. I also have similar problems on YouTube with IE11. In that case (YouTube), the browser freezes and/or crashes.
    Sunday, November 17, 2013 5:35 AM
  • What version of IE and which OS were you using?
    Sunday, November 17, 2013 6:15 PM
  • The website loads and looks fine, but if I select a song and try to play it, nothing happens in IE11 on Windows 7.

    With YouTube, as soon as I type into the search textbox, the website will hang and occasionally crash the browser.

    Monday, November 18, 2013 12:35 AM
  • That's not it. It won't play at all. No music, no commercial. It's got to be a scripting error, due to not recognizing the user agent string.
    Monday, November 18, 2013 1:30 AM
  • Incorrect. I do have DOM storage enabled. Nice guess though.
    Monday, November 18, 2013 3:39 AM
  • Funnily enough, it's now working. The only thing I've done is installed an update to Visual Studio 2012. I can't see how that would affect it though.

    Let's get to the YouTube problem now...

    Go to http://www.youtube.com/ and wait for the page to load. Once loaded, your browser will be frozen. If you click on a link before the page has fully loaded, you will be able to navigate to one of the videos. Otherwise, clicking on a video or link will result in a message that youtube.com is not responding. Then you can recover the web page.

    Monday, November 18, 2013 3:47 AM