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can't install internet explorer 11 on windows 10 x64 RRS feed

  • Question

  • Hi,

    My computer windows 10 x64, last week ie 11 won't start, then i uninstall trough windows program features.

    after restart i tick again ie 11 on windows programs and feature, then windows need restart. but after restart no ie 11 also ie 11 on windows program and features is untick. I try to tick again but its won't to tick.

    then i download ie 11 x64 off line, after that i install the ie 11 from download, but no ie 11 installed on my computer. How to solve this problem.

    Wednesday, February 17, 2016 5:16 AM

Answers

  • Hi,

    According to your description, I do a test on my Windows 10 machine, as you said, I untick the IE 11 in Windows Features, restart, re-tick IE 11 and restart again. After those operations, my IE 11 can open normally.

    So, I feel confused that why IE 11 can’t be ticked on your computer. Maybe you could try use SFC command to repair system files and restart to see if can tick IE. The following website introduces how to use SFC tool.

    https://support.microsoft.com/en-us/kb/929833

    Then, about your another question, could you please tell us that what you meet with when you installed IE 11 offline package. There is a documentation introduces Install problems with Internet Explorer 11, please refer to it for some assistance.

    https://technet.microsoft.com/en-us/library/dn321445.aspx

    best regards,

    Teemo Tang


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, February 18, 2016 6:12 AM
    Moderator

All replies

  • Hi,

    According to your description, I do a test on my Windows 10 machine, as you said, I untick the IE 11 in Windows Features, restart, re-tick IE 11 and restart again. After those operations, my IE 11 can open normally.

    So, I feel confused that why IE 11 can’t be ticked on your computer. Maybe you could try use SFC command to repair system files and restart to see if can tick IE. The following website introduces how to use SFC tool.

    https://support.microsoft.com/en-us/kb/929833

    Then, about your another question, could you please tell us that what you meet with when you installed IE 11 offline package. There is a documentation introduces Install problems with Internet Explorer 11, please refer to it for some assistance.

    https://technet.microsoft.com/en-us/library/dn321445.aspx

    best regards,

    Teemo Tang


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, February 18, 2016 6:12 AM
    Moderator
  • Hi,
    Would you mind letting me know the result of the suggestions? If you need further assistance, feel free to let me know. I will be more than happy to be of assistance.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 26, 2016 8:47 AM
    Moderator