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Windows 7 BSOD RRS feed

  • Question

  • Hi
    I had Installed Windows 7 Build 7600 .
    Since the installation i'm facing BSOD problem almost 5-6 time an hour. i dont know why. After  googling about the problem i opened the crash dump file. The dump file states as follwos.


    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\120609-14742-011.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82a1f000 PsLoadedModuleList = 0x82b67810
    Debug session time: Sun Dec  6 02:08:07.636 2009 (GMT+6)
    System Uptime: 0 days 2:06:54.259
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    ................
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 85e5d908, Physical Device Object of the stack
    Arg3: 82b45ae0, Functional Device Object of the stack
    Arg4: 852e6788, The blocked IRP

    Debugging Details:
    ------------------


    DRVPOWERSTATE_SUBCODE:  3

    IRP_ADDRESS:  852e6788

    DEVICE_OBJECT: 85e5d908

    DRIVER_OBJECT: 85a81b98

    IMAGE_NAME:  atapi.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf13

    MODULE_NAME: atapi

    FAULTING_MODULE: 8b7e0000 atapi

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x9F

    PROCESS_NAME:  System

    CURRENT_IRQL:  2

    LAST_CONTROL_TRANSFER:  from 82a5b054 to 82afbd10

    STACK_TEXT: 
    82b45a94 82a5b054 0000009f 00000003 85e5d908 nt!KeBugCheckEx+0x1e
    82b45b00 82a5a8e8 82b45ba0 00000000 82b52280 nt!PopCheckIrpWatchdog+0x1f5
    82b45b38 82a8904d 82b60a20 00000000 da2876f8 nt!PopCheckForIdleness+0x73
    82b45b7c 82a88ff1 82b48d20 82b45ca8 00000002 nt!KiProcessTimerDpcTable+0x50
    82b45c68 82a88eae 82b48d20 82b45ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b45cdc 82a8720e 0007729a 851b6020 82b52280 nt!KiTimerExpiration+0x25c
    82b45d20 82a87038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b45d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    FAILURE_BUCKET_ID:  0x9F_IMAGE_atapi.sys

    BUCKET_ID:  0x9F_IMAGE_atapi.sys

    Followup: MachineOwner
    ---------

    0: kd> !devobj ffffffff85e5d908 f
    82b60a88: Unable to get value of ObpRootDirectoryObject
    Device object (85e5d908) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\atapi DriverObject 85a81b98
    Current Irp 00000000 RefCount 0 Type 00000007 Flags 00005050
    DevExt 85e5d9c0 DevObjExt 85e5dfc0 Dope 85f2dca0 DevNode 85a5b888
    ExtensionFlags (0x00000800) 
                                 Unknown flags 0x00000800
    AttachedDevice (Upper) 85f2d030 \Driver\Disk
    Device queue is not busy.
    0: kd> !drvobj ffffffff85a81b98 f
    82b60a88: Unable to get value of ObpRootDirectoryObject
    82b60a88: Unable to get value of ObpRootDirectoryObject
    Driver object (85a81b98) is for:
     \Driver\atapi
    Driver Extension List: (id , addr)

    Device Object list:
    85a59030: Could not read device object


    DriverEntry:   8b7e603e atapi!GsDriverEntry
    DriverStartIo: 00000000 
    DriverUnload:  8b615de6 ataport!IdePortUnload
    AddDevice:     00000000 

    Dispatch routines:
    [00] IRP_MJ_CREATE                      8b61a8c4 ataport!PortWdmAlwaysStatusSuccessIrp
    [01] IRP_MJ_CREATE_NAMED_PIPE           82ad0437 nt!IopInvalidDeviceRequest
    [02] IRP_MJ_CLOSE                       8b61a8c4 ataport!PortWdmAlwaysStatusSuccessIrp
    [03] IRP_MJ_READ                        82ad0437 nt!IopInvalidDeviceRequest
    [04] IRP_MJ_WRITE                       82ad0437 nt!IopInvalidDeviceRequest
    [05] IRP_MJ_QUERY_INFORMATION           82ad0437 nt!IopInvalidDeviceRequest
    [06] IRP_MJ_SET_INFORMATION             82ad0437 nt!IopInvalidDeviceRequest
    [07] IRP_MJ_QUERY_EA                    82ad0437 nt!IopInvalidDeviceRequest
    [08] IRP_MJ_SET_EA                      82ad0437 nt!IopInvalidDeviceRequest
    [09] IRP_MJ_FLUSH_BUFFERS               82ad0437 nt!IopInvalidDeviceRequest
    [0a] IRP_MJ_QUERY_VOLUME_INFORMATION    82ad0437 nt!IopInvalidDeviceRequest
    [0b] IRP_MJ_SET_VOLUME_INFORMATION      82ad0437 nt!IopInvalidDeviceRequest
    [0c] IRP_MJ_DIRECTORY_CONTROL           82ad0437 nt!IopInvalidDeviceRequest
    [0d] IRP_MJ_FILE_SYSTEM_CONTROL         82ad0437 nt!IopInvalidDeviceRequest
    [0e] IRP_MJ_DEVICE_CONTROL              8b60647c ataport!IdePortDispatchDeviceControl
    [0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     8b60644e ataport!IdePortDispatch
    [10] IRP_MJ_SHUTDOWN                    82ad0437 nt!IopInvalidDeviceRequest
    [11] IRP_MJ_LOCK_CONTROL                82ad0437 nt!IopInvalidDeviceRequest
    [12] IRP_MJ_CLEANUP                     82ad0437 nt!IopInvalidDeviceRequest
    [13] IRP_MJ_CREATE_MAILSLOT             82ad0437 nt!IopInvalidDeviceRequest
    [14] IRP_MJ_QUERY_SECURITY              82ad0437 nt!IopInvalidDeviceRequest
    [15] IRP_MJ_SET_SECURITY                82ad0437 nt!IopInvalidDeviceRequest
    [16] IRP_MJ_POWER                       8b6064aa ataport!IdePortDispatchPower
    [17] IRP_MJ_SYSTEM_CONTROL              8b615db2 ataport!IdePortDispatchSystemControl
    [18] IRP_MJ_DEVICE_CHANGE               82ad0437 nt!IopInvalidDeviceRequest
    [19] IRP_MJ_QUERY_QUOTA                 82ad0437 nt!IopInvalidDeviceRequest
    [1a] IRP_MJ_SET_QUOTA                   82ad0437 nt!IopInvalidDeviceRequest
    [1b] IRP_MJ_PNP                         8b615d7e ataport!IdePortDispatchPnp

    0: kd> lmvm atapi
    start    end        module name
    8b7e0000 8b7e9000   atapi      (pdb symbols)          c:\symbols\atapi.pdb\EF544461A5D5482980C2CA01640A6D621\atapi.pdb
        Loaded symbol image file: atapi.sys
        Mapped memory image file: c:\symbols\atapi.sys\4A5BBF139000\atapi.sys
        Image path: atapi.sys
        Image name: atapi.sys
        Timestamp:        Tue Jul 14 04:41:15 2009 (4A5BBF13)
        CheckSum:         00014C06
        ImageSize:        00009000
        File version:     6.1.7600.16385
        Product version:  6.1.7600.16385
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     atapi.sys
        OriginalFilename: atapi.sys
        ProductVersion:   6.1.7600.16385
        FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
        FileDescription:  ATAPI IDE Miniport Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    0: kd> lmvm atapi
    start    end        module name
    8b7e0000 8b7e9000   atapi      (pdb symbols)          c:\symbols\atapi.pdb\EF544461A5D5482980C2CA01640A6D621\atapi.pdb
        Loaded symbol image file: atapi.sys
        Mapped memory image file: c:\symbols\atapi.sys\4A5BBF139000\atapi.sys
        Image path: atapi.sys
        Image name: atapi.sys
        Timestamp:        Tue Jul 14 04:41:15 2009 (4A5BBF13)
        CheckSum:         00014C06
        ImageSize:        00009000
        File version:     6.1.7600.16385
        Product version:  6.1.7600.16385
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     atapi.sys
        OriginalFilename: atapi.sys
        ProductVersion:   6.1.7600.16385
        FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
        FileDescription:  ATAPI IDE Miniport Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.


    Can any one please analyze the above and please let me know what exactly the problem is?

    Any help in this issue is highly appreciated.

    Sunday, December 6, 2009 4:56 AM