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cannot connect to the internet RRS feed

  • Question

  • well we just installed virgin media and the television and telephone is working fine
    but the internet is not.
    a guy from virgin media went here to check their service, he said there service is working fine but its computer that have some faults
    he said we have to change our ipv4 address (169.254.159.124)
    then we called the virgin and they said we have to install ipv4 protocol which we cant install
    then they said that we have to restore windows 6to4 adapter cause its corrupt
    i tried to uninstall it and reinstall it but still when i restart it it still have a yellow sign
    so please advice us what to do
    thanks x

    Friday, September 4, 2009 7:13 PM