PWA Top Level Task Time Reporting Issue RRS feed

  • Question

  • We had an impatient team member who added an existing (summary) task to their timesheet before we assigned them to the sub-task. Their timesheet then displayed with the summary task, and they reported their hours there.

    Once the person was added to the detailed task, it would not display on subsequent timesheets, nor show in their task list. It was as if the the newly assigned subtask would only roll up. The only way to fix the problem was to delete the existing timesheets, and create a new project with a new detailed task assignment. Then when the team member recreated their timesheet, the proper task displayed.

    Is this a known bug? Was there another way that this could have been fixed? Would you recommended turning off the option to enter time at the top level?

    Thank you.

    Monday, November 9, 2015 2:19 PM

All replies

  • Hi,

      As far as I know what you have explained above is not a bug and this is how the system is expected to behave. Let me explain, as soon as you have reported something on any task in timesheet , PS locks the task to remain as is since actuals have been reported under it. 

       To cater such situation, deleting timesheet after making the reported actual hours '0' by the resource on the task should have done the trick and it would have been possible for the PM or PMO to delete or update the summary task wit sub task. Resource then would have reported actuals against the assigned task. 




    Regards, Syed Faizan ur Rehman, CBPM®,PRINCE2®, MCTS

    Tuesday, November 10, 2015 5:05 AM