Response group reports RRS feed

  • Question

  • Hi guys,

    In our lync server 2013 environment, we have several response group.

    My problem is that for only one response group, I get no reports in the User Activity Reports. I see incoming calls for all other groups, for this one, nothing.

    Anyone can advice where can i start troubleshooting this?

    Many thanks in advance,

    Thursday, December 17, 2015 9:35 AM


  • Hi,

    Base on my understanding, it could be the issue that the URL of this Response Group workflow not including in the User Activity Report.

    Make sure all Lync Service started on all FE Servers.

    Please try to disable this Response Group workflow, then enable it again, then run Lync Server Management Shell:


    Then restart FE Server to have a test.

    Best Regards

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    Eason Huang
    TechNet Community Support

    Monday, December 21, 2015 2:52 AM