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My microphone isn't working. RRS feed

  • Question

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    I have a simliar problem. I got my webcam ( Life Cam vx 6000 ) over the summer and it worked great. Audio was great and video was great. Recently, the audio stopped working on my camera. For some reason the microphone isn't functioning but the video is working fine. I can't figure it out. I've tried a number of things but still,  it doesn't work. I have no other microphone or webcam hooked up to my computer and the settings seem to be right? I don't know how to fix this.
    Saturday, April 19, 2008 8:36 PM

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    Hi, in order to narrow down the issue, I recommend you install the webcam on another computer and check if this is a hardware or software issue. If this is a hardware issue, please contact our customer service and check if replacement/fix is available. If we narrow down as a software issue, we can then focus on further troubleshooting. Meanwhile, I'd like to include the following newsgroup regarding Microsoft hardware:

     

    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.mshardware.product  

    Monday, April 21, 2008 7:50 AM
    Moderator
  • I was trying to make a PC to PC call , but the other pc can't hear me. I ran the test and I got a message that another program was already using the microphone

    Monday, May 19, 2008 6:02 AM