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Server Manager in Windows Server 2008 R2 - Last Refresh Failed RRS feed

  • Question

  • [Window Title]
    Server Manager

    [Main Instruction]
    Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

    [Content]
    For more information, see the event log: Diagnostics, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.

    [OK]

     

    Fault bucket 7048599, type 4

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: TrustedInstaller.exe

    P2: 6.1.7600.16385

    P3: 4a5bc4b0

    P4: ntdll.dll

    P5: 6.1.7600.16385

    P6: 4a5be02b

    P7: c00000fd

    P8: 00000000000529f0

    P9:

    P10:

    Attached files:

    C:\Windows\Temp\WER2E54.tmp.appcompat.txt

    C:\Windows\Temp\WER3059.tmp.WERInternalMetadata.xml

    C:\Windows\Temp\WER3069.tmp.hdmp

    C:\Windows\Temp\WER3B86.tmp.mdmp

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TrustedInstaller_df853893b5d2e98bc1bdfaa3a89accac958_03824ce8

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: ab8ac57b-b3ac-11df-adae-00155da0cd01

    Report Status: 0

    Sunday, August 29, 2010 8:35 PM

Answers

  • Hi wxh,

     

    What’s the exact error you got when you install System Update Readiness Tool?

     

    Please try to run “sfc /scannow” command with an elevated command prompt to repair the corrupt files or perfor a startup repair with installation media.

     

    After that, please try to run System Update Readiness Tool again and see whether it works.

     

    If the issue is not resolved after running the tool, please post the result of CheckSUR.log (%windir%\logs\cbs\checksur.log) and ServerManager.log (inside C:\Windows\Logs) here and I will help you check it.

     

    Regards,

    Karen Ji


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” This posting is provided "AS IS" with no warranties, and confers no rights.
    • Marked as answer by Vincent Hu Wednesday, September 1, 2010 5:51 AM
    Monday, August 30, 2010 3:08 AM

All replies

  • These articles may help.

    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

    http://support.microsoft.com/kb/947821

     

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Sunday, August 29, 2010 8:51 PM
  • These articles may help.

    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

    http://support.microsoft.com/kb/947821

     

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Dave, the readiness tool couldn't get installed because TrustedIntaller crashes everytime. Any other ideas?
    Sunday, August 29, 2010 8:58 PM
  • Have you tried from a Safe Mode boot?

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Sunday, August 29, 2010 9:00 PM
  • Have you tried from a Safe Mode boot?

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]

    It says the update (readiness tool) cannot be installed under Safe Mode.
    Sunday, August 29, 2010 9:18 PM
  • If you can wait then someone from MSFT should respond. If you can't wait you'll probably need to start a product support case.

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Sunday, August 29, 2010 9:31 PM
  • Hi wxh,

     

    What’s the exact error you got when you install System Update Readiness Tool?

     

    Please try to run “sfc /scannow” command with an elevated command prompt to repair the corrupt files or perfor a startup repair with installation media.

     

    After that, please try to run System Update Readiness Tool again and see whether it works.

     

    If the issue is not resolved after running the tool, please post the result of CheckSUR.log (%windir%\logs\cbs\checksur.log) and ServerManager.log (inside C:\Windows\Logs) here and I will help you check it.

     

    Regards,

    Karen Ji


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” This posting is provided "AS IS" with no warranties, and confers no rights.
    • Marked as answer by Vincent Hu Wednesday, September 1, 2010 5:51 AM
    Monday, August 30, 2010 3:08 AM