none
show folder as email address book unchecks RRS feed

  • Question

  • Hi

    I have a weird problem I have an Installation of outlook 2010 everything works fine except for the "show folder as email address book " from time to time the check mark disappears and I have to re-enabled it

    Does any one has any idea about this little issue?

    Best Regards.

     

    Monday, May 30, 2011 12:39 PM

All replies

  • Hello,

     

    You may need to install the Outlook Address Book service firstly:

     

    http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

     

    BTW, does this issue occur to all the users?

     

    Thanks,

    Simon

    Wednesday, June 1, 2011 9:36 AM
    Moderator
  • Hi Simon

    sorry for the delay

    the problem happens for users who use more than 1 laptop.

    as it happens I have users that travel and work from outside the company through VPN connection or RPC/HTTP

    when they return to the office they use different laptops, thats when they notice that the option is unchecked and when they return outside the option will be unchecked too.

     

    Monday, June 6, 2011 10:42 AM