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SATA HDD and USB card reader disappear RRS feed

  • Question

  •  HI, I am a Window 7 user from Hong Kong. After i install the Window 7, I found that one of my SATA HDD can't show in the "Computer". Also, my card reader (USB) also can't be shown.

    my MB model : D915PWK
            Chipset : I915P
     Southbridge : Intel 82801FB(ICH6)
             Sensor : ITE 7401

    my HDD : W.D.  640GB (SATA)
                   Seagate  160GB (SATA)


    Please someone can help me to solve the problem.

    Thank you very much
    Monday, January 12, 2009 11:43 AM

Answers

  • sounds like the motherboard drivers arent fully installed, have you checked here?

    http://www.intel.com/support/chipsets/sb/CS-011594.htm

    also with regards to the drive not appearing is it partitioned for use with another operating system? if so then

    this thread might be of use

    http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/3e474c33-1a00-410b-a9ca-fa1a05e82042
    • Proposed as answer by Silver Vertigo Monday, January 12, 2009 1:31 PM
    • Marked as answer by Alex T Jr Tuesday, January 20, 2009 5:20 AM
    Monday, January 12, 2009 11:58 AM
  • thank you for your reply. The HDD now is shown in "Computer".

    However, the card reader still disappear. I tried to install the driver, but it show a error message. It said it doesn't support for this OS.
    • Proposed as answer by Silver Vertigo Monday, January 12, 2009 1:31 PM
    • Marked as answer by Alex T Jr Tuesday, January 20, 2009 5:20 AM
    Monday, January 12, 2009 12:14 PM

All replies

  • sounds like the motherboard drivers arent fully installed, have you checked here?

    http://www.intel.com/support/chipsets/sb/CS-011594.htm

    also with regards to the drive not appearing is it partitioned for use with another operating system? if so then

    this thread might be of use

    http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/3e474c33-1a00-410b-a9ca-fa1a05e82042
    • Proposed as answer by Silver Vertigo Monday, January 12, 2009 1:31 PM
    • Marked as answer by Alex T Jr Tuesday, January 20, 2009 5:20 AM
    Monday, January 12, 2009 11:58 AM
  • thank you for your reply. The HDD now is shown in "Computer".

    However, the card reader still disappear. I tried to install the driver, but it show a error message. It said it doesn't support for this OS.
    • Proposed as answer by Silver Vertigo Monday, January 12, 2009 1:31 PM
    • Marked as answer by Alex T Jr Tuesday, January 20, 2009 5:20 AM
    Monday, January 12, 2009 12:14 PM
  • ok right click on the driver before you install it and select compatability troubleshooting, then select the os it would have been installed under ie xp or vista and try installing it that way.
    Monday, January 12, 2009 12:17 PM
  • Thank you ver much. I can install the driver now.
    And the card reader is working properly.
    When I put my SD card into my card reader, it appears in "Computer".
    When I remove the SD card, it disappear.
    Which means my card reader is working after I install W7.

    Anyway, thanks for your help.
    Monday, January 12, 2009 12:44 PM
  • The card reader disappears because there is a new setting that hides all empty drives in the "Computer Window".
    Click on Organize in the Explorer window and select "Folder and search options" then select "View" then, if you want, uncheck "Hide empty drives in the Computer window"

    Paul
    Monday, January 12, 2009 3:48 PM