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Error (20413) VMM encountered a critical exception and created an exception RRS feed

  • Question

  • Hello All,

    I was live migrating a VM using VMM, and i got the following error:

    Error (20413) VMM encountered a critical exception and created an exception

    When i moved to the report file, i could not find anything helpful, could anyone help.

    ----------------------------------------------------
    ------------------- Error Report -------------------
    ----------------------------------------------------
    CLR is not terminating

    ----------------------------------------------------
    --------------- Bucketing Parameters ---------------
    ----------------------------------------------------
    EventType=VMM20
    P1(appName)=vmmservice.exe
    P2(appVersion)=4.0.2589.0
    P3(assemblyName)=ImgLibEngine.dll
    P4(assemblyVer)=4.0.2589.0
    P5(methodName)=Microsoft.VirtualManager.Engine.ImageLibrary.HyperVHAVM.AddDiskResourceToVMFromFilePath
    P6(exceptionType)=System.NullReferenceException
    P7(callstackHash)=a724

    SCVMM Version=4.0.2589.0
    SCVMM flavor=C-buddy-RTL-AMD64
    Default Assembly Version=4.0.2589.0
    Executable Name=vmmservice.exe
    Executable Version=4.0.2244.0
    Base Exception Target Site=140703968872080
    Base Exception Assembly name=ImgLibEngine.dll
    Base Exception Method Name=Microsoft.VirtualManager.Engine.ImageLibrary.HyperVHAVM.AddDiskResourceToVMFromFilePath
    Exception Message=Object reference not set to an instance of an object.
    EIP=0x00007ff834a45313
    Build bit-size=64


    ----------------------------------------------------
    ------------ exceptionObject.ToString() ------------
    ----------------------------------------------------
    System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.VirtualManager.Engine.ImageLibrary.HyperVHAVM.AddDiskResourceToVMFromFilePath(String path, IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.VmOperations.DeployVmBase.MigrateVM(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.VmOperations.DeployHost2Host.RunSubtask(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.TaskRepository.SubtaskBase.Run(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.DB.SqlContext.Connect(Action`1 action)
       at Microsoft.VirtualManager.Engine.TaskRepository.Task`1.SubtaskRun(Object state)


    ----------------------------------------------------
    ------------------- Scope Trace --------------------
    ----------------------------------------------------
    [s#91ac2] Task`1.SubtaskRun(this: (Task`1<DeployHost2Host>#[b]) { TBD }, TaskID: (guid) e5c0c181-6f98-4c01-aa6c-472628a90ea9) in s:\btvsts\36609\private\product\engine\TaskRepository\Task.cs:line 254
    [s#9030c] RefreshDriver`1.RefreshThreadFunction(this: (RefreshDriver`1<ProMomAlertReference>#[1]) { tbd }, obj: (WaitCallbackState<ProMomAlertReference>#3b211f4) Microsoft.VirtualManager.Engine.RefreshDriver`1+WaitCallbackState[Microsoft.VirtualManager.Engine.MOMDataAccessLayer.ProMomAlertReference]) in s:\btvsts\4576\private\product\engine\Common\RefreshDriver.cs:line 566


    ----------------------------------------------------
    --------------- exception.StackTrace ---------------
    ----------------------------------------------------
    at Microsoft.VirtualManager.Engine.ImageLibrary.HyperVHAVM.AddDiskResourceToVMFromFilePath(String path, IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.VmOperations.DeployVmBase.MigrateVM(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.VmOperations.DeployHost2Host.RunSubtask(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.Engine.TaskRepository.SubtaskBase.Run(IVmmDbConnection dbConnection)
       at Microsoft.VirtualManager.DB.SqlContext.Connect(Action`1 action)
       at Microsoft.VirtualManager.Engine.TaskRepository.Task`1.SubtaskRun(Object state)


    ----------------------------------------------------
    ------------- StackTrace from handler --------------
    ----------------------------------------------------
    This is the call stack from where the exception was caught, not where it was thrown.
    at Microsoft.VirtualManager.Utils.Diagnostics.WatsonReport.WriteReportTextFile(TextWriter reportFile)
       at Microsoft.VirtualManager.Utils.Diagnostics.WatsonReport.Send()
       at Microsoft.VirtualManager.Utils.Diagnostics.WatsonExceptionReport.Send()
       at Microsoft.VirtualManager.Utils.Diagnostics.WatsonCenter.ReportException(Exception e, WERReportOptions options, String& localReportPath)
       at Microsoft.VirtualManager.Engine.TaskRepository.Task`1.SubtaskRun(Object state)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()


    ----------------------------------------------------
    -------------------- Assemblies --------------------
    ----------------------------------------------------
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
        Module=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
        Version=4.7.3468.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    VMMService, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\vmmservice.exe
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\vmmservice.exe
        Version=4.0.2244.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    System.ServiceProcess, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceProcess\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.ServiceProcess.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceProcess\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.ServiceProcess.dll
        Version=4.6.1586.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
        Version=4.7.3451.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    TraceWrapper, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\TraceWrapper.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\TraceWrapper.dll
        Version=4.0.1662.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    Utils, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Utils.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Utils.dll
        Version=4.0.2589.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    NativeMethods, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\NativeMethods.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\NativeMethods.dll
        Version=4.0.2244.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
        Version=4.7.3490.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    Engine.IndigoAccessLayer, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Engine.IndigoAccessLayer.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Engine.IndigoAccessLayer.dll
        Version=4.0.2589.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    Engine.Common, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Engine.Common.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Engine.Common.dll
        Version=4.0.2139.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
        Version=4.7.3324.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
        Version=4.7.2612.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    Errors, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Errors.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Errors.dll
        Version=4.0.2589.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
        Version=4.7.3260.0
        Product=Microsoft® .NET Framework

    System.Transactions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
        Version=4.7.3221.0
        Product=Microsoft® .NET Framework

    System.EnterpriseServices, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
        Version=4.6.1586.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
        Version=4.7.2102.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    ImgLibEngine, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\ImgLibEngine.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\ImgLibEngine.dll
        Version=4.0.2589.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    Remoting, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Remoting.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\Remoting.dll
        Version=4.0.2589.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    ManagedCertificateHelper, Version=0.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\ManagedCertificateHelper.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\ManagedCertificateHelper.dll

    WsManWrappers, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\WsManWrappers.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\WsManWrappers.dll
        Version=4.0.2043.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    DB.DelegatedAdmin, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\DB.DelegatedAdmin.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\DB.DelegatedAdmin.dll
        Version=4.0.1662.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2016

    WSManAutomation, Version=4.0.2043.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\WSManAutomation.dll
        Module=C:\Program Files\Microsoft System Center 2016\Virtual Machine Manager\Bin\WSManAutomation.dll

    Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\Microsoft.CSharp\v4.0_4.0.0.0__b03f5f7f11d50a3a\Microsoft.CSharp.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\Microsoft.CSharp\v4.0_4.0.0.0__b03f5f7f11d50a3a\Microsoft.CSharp.dll
        Version=4.6.1586.0
        BuildType=retail
        Product=Microsoft® .NET Framework

    System.Dynamic, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Dynamic\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Dynamic.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Dynamic\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Dynamic.dll
        Version=4.6.1586.0
        BuildType=retail
        Product=Microsoft® .NET Framework



    ----------------------------------------------------
    --------- Extra Data for Watson Report -------------
    ----------------------------------------------------
    Error Reporting Enabled=True

    *** Extra Data ***
    Process ID = 7996 (0x1f3c)
    Managed Thread ID = 48
    Native Thread ID = 1908 (0x0774)

    Wednesday, December 18, 2019 11:14 PM

All replies

  • Hello,

    Please check if there are checkpoints, ISO files or orphaned resources associated with this VM. If so, please just remove them, and then try to perform the live migration again.

    Additionally, please refresh the hosts and VM, and make sure the status is OK.

    Bet regards,

    Andy Liu


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 20, 2019 5:31 AM
  • Hello,

    To follow up, is there any update about this case?

    Have you checked the recommended settings fro the VM?

    Best regards,
    Andy Liu


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 26, 2019 8:40 AM