Answered by:
Word 2007 Problems with commenting

Question
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We are having an issue with review comments in Word/PowerPoint.
Typically, we have multiple parties review documents and add
comments/tracked changes. In the past, each comment and tracked change
was associated with an individual user.
However, as of recently, every time someone adds comments to documents
and saves them the user identification gets dropped (i.e., the comments
all get tagged with 'A' instead of 'RY' or 'DD', etc).
Makes it very difficult to facilitate multi-party, sequential document
reviews. Is there a configuration change that is potentially causing
this issue?Friday, October 17, 2014 4:45 PM
Answers
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I think that's caused by a Trust Center setting that get's saved on the document.
With the document open go to Word Options > Trust Center > Trust Center Settings > Privacy Options and look for the "Remove personal information..." option. Someone marked it and it stays until changed.
Kind Regards, Rich ... http://greatcirclelearning.com
- Marked as answer by Ethan HuaMicrosoft contingent staff Tuesday, October 21, 2014 4:15 AM
Saturday, October 18, 2014 10:34 AM -
The "Remove personal information..." option gets selected, in the Trust Center Settings dialog box in Word, if someone has run the Document Inspector on the Word document. Clear the option to prevent additional user names from being removed.
Stefan Blom, Microsoft Word MVP
- Marked as answer by Ethan HuaMicrosoft contingent staff Tuesday, October 21, 2014 4:16 AM
Saturday, October 18, 2014 7:03 PM
All replies
-
I think that's caused by a Trust Center setting that get's saved on the document.
With the document open go to Word Options > Trust Center > Trust Center Settings > Privacy Options and look for the "Remove personal information..." option. Someone marked it and it stays until changed.
Kind Regards, Rich ... http://greatcirclelearning.com
- Marked as answer by Ethan HuaMicrosoft contingent staff Tuesday, October 21, 2014 4:15 AM
Saturday, October 18, 2014 10:34 AM -
The "Remove personal information..." option gets selected, in the Trust Center Settings dialog box in Word, if someone has run the Document Inspector on the Word document. Clear the option to prevent additional user names from being removed.
Stefan Blom, Microsoft Word MVP
- Marked as answer by Ethan HuaMicrosoft contingent staff Tuesday, October 21, 2014 4:16 AM
Saturday, October 18, 2014 7:03 PM