Self Service Portal - My Requests not showing the tickets

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  I further analysed this issue as per below link

  http://blogs.technet.com/b/servicemanager/archive/2012/05/04/faq-why-is-my-self-service-portal-service-catalog-blank.aspx

  and in the SMPortalTrace.log file contains the below error:

   Error,2014-10-28 23:48:31.4890013,Failed to parse the description with links.,System.ArgumentNullException: [ArgumentNull_Generic]
  Arguments:
  Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=ArgumentNull_Generic
  Parameter name: input
     at System.Text.RegularExpressions.Regex.Matches(String input)
     at Microsoft.EnterpriseManagement.ServiceManager.Portal.RequestOfferingSilverlightModule.UriParser.ParseDescription(String description)
  Error,2014-11-12 22:21:45.0844642,Failed to parse the description with links.,System.ArgumentNullException: [ArgumentNull_Generic]
  Arguments:
  Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=ArgumentNull_Generic
  Parameter name: input
     at System.Text.RegularExpressions.Regex.Matches(String input)
     at Microsoft.EnterpriseManagement.ServiceManager.Portal.RequestOfferingSilverlightModule.UriParser.ParseDescription(String description)

  Appreciate any help.

  Wednesday, March 11, 2015 10:32 PM
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  Hi,

  Please refer to the following workaround:

  Problem with Service Manager “My Recent Requests” Empty

  http://systemcentertech.com/2011/11/03/problem-with-service-manager-my-requests-empty/#more-166

  service manager 2012 self-service portal "my requests" is blank

  https://social.technet.microsoft.com/Forums/systemcenter/en-US/1228dfe7-630b-4c64-856a-555b30dbb296/service-manager-2012-selfservice-portal-my-requests-is-blank?forum=portals

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  • Proposed as answer by Xin GuoMicrosoft contingent staff Monday, March 23, 2015 5:55 AM
  • Marked as answer by Xin GuoMicrosoft contingent staff Wednesday, April 1, 2015 2:56 AM

  Thursday, March 19, 2015 1:40 AM