Exchange 2013 monitor not working RRS feed

  • Question

  • Hi,

    To test a notification subscription I tried to force an alert in SCOM 2012 by disabling and stopping the information store on one of the Exchange 2013 servers in a DAG. Although the service is stopped, SCOM 2012 doesn't show any alert, it reports the entire Exchange 2013 setup as healthy. Although I deliberately stopped and disabled the information store, I think SCOM should still report on this stopped service (what if I forget to enable and start the service for whatever reason?).

    Is this by design of SCOM, not reporting on deliberately stopped services? Or is there something wrong in the monitoring?



    Friday, November 20, 2015 9:38 AM


  • If you only stop the service, but leave it to automatic, you'll get the alert.  A disabled service would no longer be monitored.

    In the service monitors description you'll see:

    "The monitor checks the state of the Exchange Windows Service to ensure that it is in a "running" state (only services with start type set to “Automatic” are considered). If that is not the case over multiple checks, then an alert is raised."

    B. Wright

    • Proposed as answer by B. Wright Friday, November 20, 2015 7:25 PM
    • Marked as answer by Erik Nettekoven Monday, November 23, 2015 9:18 AM
    Friday, November 20, 2015 7:25 PM