locked
Windows Server 2012 R2 fatal error 0x800b0109 on selftupdate\wuident.cab RRS feed

  • Question

  • We have 1 Windows Server 2012 R2 server that isn't communicating with our internal Windows Update server, or Microsoft's Windows Update Server.

    Getting the fatal error: 0x800B0109 when verifying trust for c:\windows\softwaredistribution\selfupdate\wuident.cab.  Copied the file from another server, and installed the certificates for the digital signature, but still get the same error.

    See Log Below:

    

    2016-0

    9-21 12:19:50:016 952 1bd4 Misc =========== Logging initialized (build: 7.9.9600.18340, tz: -0400) =========== 2016-09-21 12:19:50:016 952 1bd4 Misc = Process: C:\Windows\system32\svchost.exe 2016-09-21 12:19:50:016 952 1bd4 Misc = Module: c:\windows\system32\wuaueng.dll 2016-09-21 12:19:50:016 952 1bd4 Service ************* 2016-09-21 12:19:50:016 952 1bd4 Service ** START ** Service: Service startup 2016-09-21 12:19:50:016 952 1bd4 Service ********* 2016-09-21 12:19:50:032 952 1bd4 IdleTmr Non-AoAc machine. Aoac operations will be ignored. 2016-09-21 12:19:50:032 952 1bd4 Agent * WU client version 7.9.9600.18340 2016-09-21 12:19:50:032 952 1bd4 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled. 2016-09-21 12:19:50:032 952 1bd4 Agent * Base directory: C:\Windows\SoftwareDistribution 2016-09-21 12:19:50:032 952 1bd4 Agent * Access type: No proxy 2016-09-21 12:19:50:032 952 1bd4 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0. 2016-09-21 12:19:50:032 952 1bd4 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2016-09-21 12:19:50:032 952 1bd4 Agent * Network state: Connected 2016-09-21 12:19:50:047 952 1bd4 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0. 2016-09-21 12:19:50:047 952 1bd4 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2016-09-21 12:19:50:063 952 1bd4 Agent *********** Agent: Initializing global settings cache *********** 2016-09-21 12:19:50:063 952 1bd4 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000 2016-09-21 12:19:50:063 952 1bd4 Agent * WSUS server: https://wsus.corp.local 2016-09-21 12:19:50:063 952 1bd4 Agent * WSUS status server: https://wsus.corp.local 2016-09-21 12:19:50:063 952 1bd4 Agent * Target group: (Unassigned Computers) 2016-09-21 12:19:50:063 952 1bd4 Agent * Windows Update access disabled: No 2016-09-21 12:19:50:063 952 1bd4 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll 2016-09-21 12:19:50:063 952 1bd4 WuTask WuTaskManager delay initialize completed successfully.. 2016-09-21 12:19:50:063 952 1bd4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:19:04, not idle-only, not network-only 2016-09-21 12:19:50:063 952 1bd4 AU Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2016-09-23 15:53:12, not idle-only, not network-only 2016-09-21 12:19:50:063 952 1bd4 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-09-22 15:53:53, not idle-only, not network-only 2016-09-21 12:19:50:063 952 1bd4 AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2016-09-22 15:53:53, not idle-only, not network-only 2016-09-21 12:19:50:078 952 1bd4 Report WARNING: Failed to initialize event uploader for new server {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} with hr = 8024043d. 2016-09-21 12:19:50:078 952 1bd4 Report CWERReporter::Init succeeded 2016-09-21 12:19:50:078 952 1bd4 Agent *********** Agent: Initializing Windows Update Agent *********** 2016-09-21 12:19:50:078 952 1bd4 DnldMgr Download manager restoring 0 downloads 2016-09-21 12:19:50:078 952 1bd4 AU ########### AU: Initializing Automatic Updates ########### 2016-09-21 12:19:50:078 952 1bd4 AU AIR Mode is disabled 2016-09-21 12:19:50:078 952 1bd4 AU # Policy Driven Provider: https://wsus.corp.local 2016-09-21 12:19:50:078 952 1bd4 AU # Detection frequency: 22 2016-09-21 12:19:50:078 952 1bd4 AU # Approval type: Pre-install notify (Policy) 2016-09-21 12:19:50:078 952 1bd4 AU # Auto-install minor updates: Yes (Policy) 2016-09-21 12:19:50:078 952 1bd4 AU # Will interact with non-admins (Non-admins are elevated (User preference)) 2016-09-21 12:19:50:078 952 1bd4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 2016-09-21 12:19:50:078 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-09-21 12:19:50:078 952 1bd4 AU AU finished delayed initialization 2016-09-21 12:19:50:094 952 1bd4 AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2016-09-21 12:19:50:094 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-09-21 12:19:50:094 952 1bd4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-09-21 12:19:50:094 952 1bd4 AU Adding timer: 2016-09-21 12:19:50:094 952 1bd4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:19:04, not idle-only, not network-only 2016-09-21 12:19:50:094 952 15fc DnldMgr Asking handlers to reconcile their sandboxes 2016-09-21 12:20:07:594 952 182c IdleTmr Incremented idle timer priority operation counter to 1 2016-09-21 12:20:07:594 952 182c AU Triggering AU detection through DetectNow API 2016-09-21 12:20:07:594 952 182c AU Triggering Online detection (interactive) 2016-09-21 12:20:07:594 952 182c AU Adding timer: 2016-09-21 12:20:07:594 952 182c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 16:20:07, not idle-only, not network-only 2016-09-21 12:20:07:594 952 1bd4 AU ############# 2016-09-21 12:20:07:594 952 1bd4 AU ## START ## AU: Search for updates 2016-09-21 12:20:07:594 952 1bd4 AU ######### 2016-09-21 12:20:07:594 952 1bd4 SLS Retrieving SLS response from server... 2016-09-21 12:20:07:594 952 1bd4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f. 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f 2016-09-21 12:20:08:454 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:0 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f. 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f 2016-09-21 12:20:13:532 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:1 2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f. 2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f 2016-09-21 12:20:14:266 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f 2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f 2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f 2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f 2016-09-21 12:20:14:282 952 1bd4 Misc WARNING: Library download error. Error 0x80072f8f. Will retry. Retry Counter:2 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Send failed with hr = 80072f8f. 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: Send request failed, hr:0x80072f8f 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=302&L=en-US&P=&PT=0x7&WUA=7.9.9600.18340>. error 0x80072f8f 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f 2016-09-21 12:20:15:094 952 1bd4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f 2016-09-21 12:20:15:094 952 1bd4 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072f8f. 2016-09-21 12:20:15:094 952 1bd4 SLS FATAL: GetResponse failed with hresult 0x80072f8f... 2016-09-21 12:20:15:094 952 1bd4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072F8F 2016-09-21 12:20:15:094 952 1bd4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072F8F 2016-09-21 12:20:15:094 952 1bd4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072F8F 2016-09-21 12:20:15:094 952 1bd4 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2016-09-21 12:20:15:094 952 1bd4 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072F8F 2016-09-21 12:20:15:094 952 1bd4 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 10; does use network; is not at background priority 2016-09-21 12:20:15:094 952 1bd4 IdleTmr Incremented idle timer priority operation counter to 2 2016-09-21 12:20:15:094 952 1bd4 Agent Created new random SusClientId cfa6414e-a05b-489e-b34a-ba819d0eaef2. Old Id: none. 2016-09-21 12:20:15:094 952 1bd4 Report *********** Report: Initializing static reporting data *********** 2016-09-21 12:20:15:094 952 1bd4 Report * OS Version = 6.3.9600.0.0.196880 2016-09-21 12:20:15:094 952 1bd4 Report * OS Product Type = 0x00000007 2016-09-21 12:20:15:110 952 1bd4 Report * Computer Brand = VMware, Inc. 2016-09-21 12:20:15:110 952 1bd4 Report * Computer Model = VMware Virtual Platform 2016-09-21 12:20:15:110 952 1bd4 Report * Platform Role = 1 2016-09-21 12:20:15:110 952 1bd4 Report * AlwaysOn/AlwaysConnected (AOAC) = 0 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Revision = 6.00 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Release Date = 2015-09-17T00:00:00 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Sku Number unavailable. 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Vendor = Phoenix Technologies LTD 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Family unavailable. 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Major Release = 4 2016-09-21 12:20:15:110 952 1bd4 Report * Bios Minor Release = 6 2016-09-21 12:20:15:110 952 1bd4 Report * Locale ID = 1033 2016-09-21 12:20:15:110 952 1bd4 Handler Calculating current update level for this session 2016-09-21 12:20:17:672 952 1bd4 Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d00612ee58ae04 2016-09-21 12:20:17:672 952 1bd4 Handler Done calculating current update level for this session 2016-09-21 12:20:18:188 952 1bd4 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1] 2016-09-21 12:20:18:188 952 1bd4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2016-09-21 12:20:18:188 952 1108 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1] 2016-09-21 12:20:18:188 952 1108 Agent ************* 2016-09-21 12:20:18:188 952 1108 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1] 2016-09-21 12:20:18:188 952 1108 Agent ********* 2016-09-21 12:20:18:188 952 1108 Agent * Online = Yes; Ignore download priority = No 2016-09-21 12:20:18:188 952 1108 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2016-09-21 12:20:18:188 952 1108 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2016-09-21 12:20:18:188 952 1108 Agent * Search Scope = {Machine & All Users} 2016-09-21 12:20:18:188 952 1108 Agent * Caller SID for Applicability: S-1-5-21-2153388648-3552841283-37490512-7982 2016-09-21 12:20:18:188 952 1108 Agent * RegisterService is set 2016-09-21 12:20:18:188 952 1108 EP Got WSUS Client/Server URL: "https://wsus.corp.local/ClientWebService/client.asmx" 2016-09-21 12:20:18:204 952 1108 Setup Checking for agent SelfUpdate 2016-09-21 12:20:18:204 952 1108 Setup Client version: Core: 7.9.9600.18340 Aux: 7.9.9600.18340 2016-09-21 12:20:18:204 952 1108 EP Got WSUS SelfUpdate URL: "https://wsus.corp.local/selfupdate" 2016-09-21 12:20:18:876 952 1108 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080: 2016-09-21 12:20:18:876 952 1108 Misc FATAL: Error: 0x800b0109 when verifying trust for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab 2016-09-21 12:20:18:876 952 1108 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0109 2016-09-21 12:20:18:876 952 1108 Setup FATAL: Ident cab verification failed, err = 0x800B0109 2016-09-21 12:20:18:876 952 1108 Setup WARNING: SelfUpdate check failed to download package information, err = 0x800B0109 2016-09-21 12:20:18:876 952 1108 Setup FATAL: SelfUpdate check failed, err = 0x800B0109 2016-09-21 12:20:18:876 952 1108 Agent * WARNING: Skipping scan, self-update check returned 0x800B0109 2016-09-21 12:20:18:876 952 1108 DtaStor FATAL: CSusEseSession::DeleteSLSData failed, hresult 0x80248007 2016-09-21 12:20:18:876 952 1108 SLS WARNING: PurgeCache failed with hresult 0x80248007 ... 2016-09-21 12:20:18:876 952 1108 Agent WARNING: Failed to purge SLSClient with 0x800b0109. Continuing... 2016-09-21 12:20:18:876 952 1108 Agent * WARNING: Exit code = 0x800B0109 2016-09-21 12:20:18:876 952 1108 Agent ********* 2016-09-21 12:20:18:876 952 1108 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1] 2016-09-21 12:20:18:876 952 1108 Agent ************* 2016-09-21 12:20:18:876 952 1108 Agent WARNING: WU client failed Searching for update with error 0x800b0109 2016-09-21 12:20:18:876 952 1108 IdleTmr WU operation (CSearchCall::Init ID 1, operation # 10) stopped; does use network; is not at background priority 2016-09-21 12:20:18:876 952 1108 IdleTmr Decremented idle timer priority operation counter to 1 2016-09-21 12:20:18:876 952 1d8c AU >>## RESUMED ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2016-09-21 12:20:18:876 952 1d8c AU # WARNING: Search callback failed, result = 0x800B0109 2016-09-21 12:20:18:876 952 1d8c AU ######### 2016-09-21 12:20:18:876 952 1d8c AU ## END ## AU: Search for updates [CallId = {3704C7B2-1043-4F79-9ECD-941838D17C9E} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2016-09-21 12:20:18:876 952 1d8c AU ############# 2016-09-21 12:20:18:876 952 1d8c AU All AU searches complete. 2016-09-21 12:20:18:876 952 1d8c AU # WARNING: Failed to find updates with error code 800b0109 2016-09-21 12:20:18:876 952 1d8c AU AU setting next detection timeout to 2016-09-21 21:20:18 2016-09-21 12:20:18:876 952 1d8c AU Adding timer: 2016-09-21 12:20:18:876 952 1d8c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-09-21 21:20:18, not idle-only, not network-only 2016-09-21 12:20:18:891 952 1d8c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2016-09-21 12:20:18:891 952 1d8c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-09-21 12:20:18:891 952 1d8c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    How can I resolve this error?

    Thanks

    DJ

    • Edited by donsjones Wednesday, September 21, 2016 4:28 PM
    Wednesday, September 21, 2016 4:28 PM

Answers

  • I may have resolve the issue.  Found that the Root certificate for the certificates for the files sls.cab and wuident.cab were missing from the trusted root certificate store. Exported the certificates from a working server and imported the certificates store for the server that wasn't working.

    Server is in use at the moment, but will try to use Windows Update tomorrow morning to see if the patches displayed and are installed successfully.

    I will post the results tomorrow morning.

    DJ

     
    Wednesday, September 21, 2016 5:01 PM

All replies

  • I may have resolve the issue.  Found that the Root certificate for the certificates for the files sls.cab and wuident.cab were missing from the trusted root certificate store. Exported the certificates from a working server and imported the certificates store for the server that wasn't working.

    Server is in use at the moment, but will try to use Windows Update tomorrow morning to see if the patches displayed and are installed successfully.

    I will post the results tomorrow morning.

    DJ

     
    Wednesday, September 21, 2016 5:01 PM
  • Hi donsjones,

    >Found that the Root certificate for the certificates for the files sls.cab and wuident.cab were missing from the trusted root certificate store. Exported the certificates from a working server and imported the certificates store for the server that wasn't working.

    I agree with you that the issue may related with certificate trust, while I'm a little confused, do you make it work after importing the Root certificate?

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 22, 2016 5:40 AM
  • Hi donsjones,

    Have you got any progress with your issue?

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 29, 2016 3:12 AM
  • Anne,

    Yes, I was able to resolve the issue by importing the Root Certificates from a working server.  Not sure why the root certificates were missing, Windows Update worked without issue last month.

    Sorry for the delay, lost internet access, and it was just restored.

    DJ

    Thursday, September 29, 2016 6:15 PM