Hi,
We support Office for Windows in the current forum, since this question is about Office for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
Thanks for your understanding.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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