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Secondary Site Install Fails during Prereq check

Question
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i have install SCCM 2012 with CU1 and later to CU2 with SQL 2008 R2 which is workign fine. now i am trying to install a secondary site and it is failing at the prerequisite "[Failed]:Setup is unable to verify that the Server Service is started." the ConfigMgrsetup log is below
INFO: Attempting to load resource DLL... INFO: Registered type hysite.mticontoso.com MASTER for hysite.mticontoso.com master INFO: Registered type SMS Master for hysite.mticontoso.com master INFO: Registered type hysite.mticontoso.com CM_CHK for hysite.mticontoso.com CM_CHK INFO: Registered type SMS ACCESS for hysite.mticontoso.com CM_CHK INFO: Prerequisite rules for secondary site fresh installation are being run. INFO: File C:\Windows\sms_account_test_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_lanman_test_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_lanman_test_svc.exe does not exist. No zapping needed. CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL on hysite.mticontoso.com CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL on hysite.mticontoso.com CWmiRegistry::GetValues: Failed to get values from SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL CWmiRegistry::GetValues: Failed to connect to registry on machine hysite.mticontoso.com. Error code: 2 CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\SMS on hysite.mticontoso.com CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile on hysite.mticontoso.com CWmiRegistry::GetDWORD: Failed to get DWORD value DoNotAllowExceptions CWmiRegistry::GetDWORD: Failed to get DWORD value DefaultInboundAction CWmiRegistry::GetDWORD: Failed to get DWORD value DefaultOutboundAction CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Policies\Microsoft\WindowsFirewall\FirewallRules on hysite.mticontoso.com CWmiRegistry::GetValues: Failed to get values from SOFTWARE\Policies\Microsoft\WindowsFirewall\FirewallRules CWmiRegistry::GetValues: Failed to connect to registry on machine hysite.mticontoso.com. Error code: 2 INFO: File \\hysite.mticontoso.com\admin$\sms_get_ADPERMS_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_get_ADPERMS_svc.exe does not exist. No zapping needed. INFO: File C:\Windows\sms_wmi_test_svc.exe does not exist. No zapping needed. INFO: hysite.mticontoso.com is a 64 bit operating system. i verified the server service whics is started and is using local system account. Secondary server is in local admin group of my primary server. The system management contain does exist and added secondary site with full control. as of now i followed the steps in this link http://microsoftteched.com/2012/04/24/how-to-install-sccm-2012-secondary-site/ Please let me know where i am going wrong.
-Vrkumar01
RajKumar
Wednesday, March 27, 2013 3:05 PM
Answers
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We identified the problem & it is a firwall issue between 2 sites and our network guy enabled the rule permit any in/out. This worked like charm.
-Vrkumar01
RajKumar
- Marked as answer by vrkumar01 Thursday, August 7, 2014 6:10 PM
Friday, March 29, 2013 4:54 AM
All replies
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i have install SCCM 2012 with CU1 and later to CU2 with SQL 2008 R2 which is workign fine. now i am trying to install a secondary site and it is failing at the prerequisite "[Failed]:Setup is unable to verify that the Server Service is started." the ConfigMgrsetup log is below
INFO: Attempting to load resource DLL... INFO: Registered type hysite.mticontoso.com MASTER for hysite.mticontoso.com master INFO: Registered type SMS Master for hysite.mticontoso.com master INFO: Registered type hysite.mticontoso.com CM_CHK for hysite.mticontoso.com CM_CHK INFO: Registered type SMS ACCESS for hysite.mticontoso.com CM_CHK INFO: Prerequisite rules for secondary site fresh installation are being run. INFO: File C:\Windows\sms_account_test_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_lanman_test_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_lanman_test_svc.exe does not exist. No zapping needed. CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL on hysite.mticontoso.com CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL on hysite.mticontoso.com CWmiRegistry::GetValues: Failed to get values from SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL CWmiRegistry::GetValues: Failed to connect to registry on machine hysite.mticontoso.com. Error code: 2 CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Microsoft\SMS on hysite.mticontoso.com CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile on hysite.mticontoso.com CWmiRegistry::GetDWORD: Failed to get DWORD value DoNotAllowExceptions CWmiRegistry::GetDWORD: Failed to get DWORD value DefaultInboundAction CWmiRegistry::GetDWORD: Failed to get DWORD value DefaultOutboundAction CWmiRegistry::WmiOpen: Failed to read key SOFTWARE\Policies\Microsoft\WindowsFirewall\FirewallRules on hysite.mticontoso.com CWmiRegistry::GetValues: Failed to get values from SOFTWARE\Policies\Microsoft\WindowsFirewall\FirewallRules CWmiRegistry::GetValues: Failed to connect to registry on machine hysite.mticontoso.com. Error code: 2 INFO: File \\hysite.mticontoso.com\admin$\sms_get_ADPERMS_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_get_ADPERMS_svc.exe does not exist. No zapping needed. INFO: File C:\Windows\sms_wmi_test_svc.exe does not exist. No zapping needed. INFO: hysite.mticontoso.com is a 64 bit operating system. i verified the server service whics is started and is using local system account. Secondary server is in local admin group of my primary server. The system management contain does exist and added secondary site with full control. as of now i followed the steps in this link http://microsoftteched.com/2012/04/24/how-to-install-sccm-2012-secondary-site/ Please let me know where i am going wrong.
-Vrkumar01
The account of the primary site server has to be member of the admins on the secondary.
No need to install CU1 and CU2 (it's *cumulative*!); install SP1 (and CU1 for SP1 instead).
Torsten Meringer | http://www.mssccmfaq.de
- Edited by TorstenMMVP Wednesday, March 27, 2013 3:32 PM
Wednesday, March 27, 2013 3:31 PM -
how did you run the prereq check?
Kent Agerlund | My blogs: blog.coretech.dk/kea and SCUG.dk/ | Twitter: @Agerlund | Linkedin: Kent Agerlund | Mastering ConfigMgr 2012 The Fundamentals
Wednesday, March 27, 2013 3:37 PM -
Yes it is already been a member of secondary server.
-Vrkumar01
RajKumar
Wednesday, March 27, 2013 4:07 PM -
Thanks for the reply Kent
As mentioned in your blog http://blog.coretech.dk/kea/installing-a-secondary-site-in-system-center-2012-configuration-manager/ i followed the same steps to for the prereq check and it passed with out any errors. and here is the link and the log output.
ConfigMgrPrereq.log on the secondary site server.
<03-27-2013 21:42:38> ******************************************** <03-27-2013 21:42:38> ******* Start Prerequisite checking. ******* <03-27-2013 21:42:38> ******************************************** <03-27-2013 21:42:38> Commandline : prereqchk.exe /SEC hysite.mticontoso.com /INSTALLSQLEXPRESS /Ssbport 4022 /Sqlport 1433 <03-27-2013 21:42:38> Check Type: Secondary site Site Server: hysite.mticontoso.com, SQL Server: hysite.mticontoso.com, SQL Named Instance: , Install Folder: , Setup Source Folder: <03-27-2013 21:42:38> ******************************************** <03-27-2013 21:42:38> ******* Start Prerequisite checking. ******* <03-27-2013 21:42:38> ******************************************** <03-27-2013 21:43:39> INFO: Executing prerequisite functions... <03-27-2013 21:43:39> ===== INFO: Prerequisite Type & Server: SITE_SEC:hysite.mticontoso.com ===== <03-27-2013 21:43:39> <<<RuleCategory: Access Permissions>>> <03-27-2013 21:43:39> <<<CategoryDesc: Checking access permissions...>>> <03-27-2013 21:43:39> hysite.mticontoso.com; Administrative rights on site system; Passed <03-27-2013 21:43:39> INFO: CheckLocalSys is Admin of <hysite.mticontoso.com>. <03-27-2013 21:43:39> hysite.mticontoso.com; Site server computer account administrative rights; Passed <03-27-2013 21:43:39> INFO:CheckSiteSystemtoSQLConnectivity <hysite.mticontoso.com> <03-27-2013 21:43:39> INFO: Installing SQL Server Express, skipping SQL Server connectivity check. <03-27-2013 21:43:39> hysite.mticontoso.com; Site System to SQL Server Communication; Passed <03-27-2013 21:43:39> <<<RuleCategory: System Requirements>>> <03-27-2013 21:43:39> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>> <03-27-2013 21:43:39> INFO: Check Lanman service: <hysite.mticontoso.com>. <03-27-2013 21:43:45> INFO:lanman test loop count:11. <03-27-2013 21:43:45> INFO: lanman Return result <1> <03-27-2013 21:43:47> hysite.mticontoso.com; Check Server Service is running; Passed <03-27-2013 21:43:47> INFO: Target computer is a Windows server. <03-27-2013 21:43:47> hysite.mticontoso.com; Unsupported site server operating system version for Setup; Passed <03-27-2013 21:43:47> hysite.mticontoso.com; Domain membership; Passed <03-27-2013 21:43:47> INFO: Using default system drive. <03-27-2013 21:43:48> INFO: Free disk space on target C:\. = 81060 MB <03-27-2013 21:43:48> hysite.mticontoso.com; Free disk space on site server; Passed <03-27-2013 21:43:48> hysite.mticontoso.com; Pending system restart; Passed <03-27-2013 21:43:48> <<<RuleCategory: Dependent Components>>> <03-27-2013 21:43:48> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>> <03-27-2013 21:43:48> hysite.mticontoso.com; Microsoft XML Core Services 6.0 (MSXML60); Passed <03-27-2013 21:43:48> hysite.mticontoso.com; Microsoft Remote Differential Compression (RDC) library registered; Passed <03-27-2013 21:43:48> INFO: Checking Windows Installer version on hysite.mticontoso.com. <03-27-2013 21:43:48> INFO: Path of Windows Installer is <C:\Windows\system32\msi.dll>. <03-27-2013 21:43:48> INFO: Msi.dll version is: <5.0.7600.16992> . <03-27-2013 21:43:48> hysite.mticontoso.com; Microsoft Windows Installer; Passed <03-27-2013 21:43:48> INFO: Start Checking InstallSQLExpress on site server: hysite.mticontoso.com, SQL Server instance CONFIGMGRSEC <03-27-2013 21:43:48> INFO: SQL Server Instance Names key was not found <03-27-2013 21:43:48> INFO: IsPortUsedByAnySqlInstance port 1433. <03-27-2013 21:43:48> INFO: SQL Server Instance Names key was not found <03-27-2013 21:43:48> INFO: TCP port 1433 is not in use by any other SQL Server instances. <03-27-2013 21:43:48> hysite.mticontoso.com; SQL Server on Secondary Site; Passed <03-27-2013 21:43:48> hysite.mticontoso.com; Existing Configuration Manager server components on secondary site server; Passed <03-27-2013 21:43:48> INFO: Stand-alone primary site. Skip checking firewall settings for SQL Server <03-27-2013 21:43:48> hysite.mticontoso.com; Firewall exception for SQL Server; Passed <03-27-2013 21:43:48> INFO: SQL Server computer <hysite.mticontoso.com> <03-27-2013 21:43:48> INFO: SQL Server named instance <> <03-27-2013 21:43:48> INFO: Install SQL Server Express on secondary site, skip checking. <03-27-2013 21:43:48> hysite.mticontoso.com; SQL Server service running account; Passed <03-27-2013 21:43:48> INFO: SQL Server computer <hysite.mticontoso.com> <03-27-2013 21:43:48> INFO: SQL Server named instance <> <03-27-2013 21:43:48> INFO: Install SQL Server Express on secondary site, skip checking. <03-27-2013 21:43:48> hysite.mticontoso.com; Dedicated SQL Server instance; Passed <03-27-2013 21:43:48> INFO: CheckSQLCollationSecondary <03-27-2013 21:43:48> INFO: Installing SQL Server Express; skipping <03-27-2013 21:43:48> hysite.mticontoso.com; Parent/child database collation; Passed <03-27-2013 21:43:48> INFO: Checking .NET framework versions 3.5... <03-27-2013 21:43:48> INFO: .NET is installed <03-27-2013 21:43:48> hysite.mticontoso.com; Minimum .NET Framework version for Configuration Manager site server; Passed <03-27-2013 21:43:48> INFO: CheckInstallSourceVersion <> <03-27-2013 21:43:48> INFO: Setup Source Directory not specified. Version must be correct since we use the primary's binaries as the source. <03-27-2013 21:43:48> hysite.mticontoso.com; Setup Source Version; Passed <03-27-2013 21:43:48> INFO:CheckInstallSourcePath <hysite.mticontoso.com> <03-27-2013 21:43:48> INFO: Setup Source Directory not specified. <03-27-2013 21:43:48> hysite.mticontoso.com; Setup Source Folder; Passed <03-27-2013 21:43:48> INFO: Enter CheckSecSiteSqlOnSameMachine. <03-27-2013 21:43:48> INFO: Installing SQL Server Express, skipping SQL Server check. <03-27-2013 21:43:48> hysite.mticontoso.com; SQL Server on the Secondary Site Computer; Passed <03-27-2013 21:43:48> INFO:CheckSupportedFQDNFormat <hysite.mticontoso.com> <03-27-2013 21:43:48> INFO: NetBIOS <HYSITE10> <03-27-2013 21:43:48> INFO: FQDN <hysite.mticontoso.com> <03-27-2013 21:43:48> hysite.mticontoso.com; Primary FQDN; Passed <03-27-2013 21:43:54> INFO:get ADPERMS test loop count:11. <03-27-2013 21:43:54> INFO: SMS_GET_ADPERMS_SERVICE Return result <7> <03-27-2013 21:43:54> INFO: site server has access permission to AD <03-27-2013 21:43:56> hysite.mticontoso.com; Verify site server permissions to publish to Active Directory.; Passed <03-27-2013 21:44:01> INFO:test wmi loop count:5. <03-27-2013 21:44:01> INFO: SMS_WMI_TEST_SERVICE exit loop at 5. <03-27-2013 21:44:01> INFO: SMS_WMI_TEST_SERVICE Return result <0> <03-27-2013 21:44:03> hysite.mticontoso.com; Remote Connection to WMI on Secondary Site; Passed <03-27-2013 21:44:03> INFO: Check required collation of Sql Server. <03-27-2013 21:44:03> INFO: LangID <409> <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping check for reqired collation of SQL Server. <03-27-2013 21:44:03> hysite.mticontoso.com; Required SQL Server Collation; Passed <03-27-2013 21:44:03> ===== INFO: Prerequisite Type & Server: SQL:hysite.mticontoso.com ===== <03-27-2013 21:44:03> <<<RuleCategory: Access Permissions>>> <03-27-2013 21:44:03> <<<CategoryDesc: Checking access permissions...>>> <03-27-2013 21:44:03> INFO: Skipping check for sysadmin role on SQL Server or SQL Express for Secondary site server. <03-27-2013 21:44:03> hysite.mticontoso.com; SQL Server sysadmin rights; Passed <03-27-2013 21:44:03> INFO: The rule 'Site server computer account administrative rights' has been run on server 'hysite.mticontoso.com', skipped. <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping Windows integrated security check. <03-27-2013 21:44:03> hysite.mticontoso.com; SQL Server security mode; Passed <03-27-2013 21:44:03> <<<RuleCategory: System Requirements>>> <03-27-2013 21:44:03> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>> <03-27-2013 21:44:03> INFO: The rule 'Domain membership' has been run on server 'hysite.mticontoso.com', skipped. <03-27-2013 21:44:03> hysite.mticontoso.com; Check SQL Agent Logon; Passed <03-27-2013 21:44:03> INFO: Secondary site, skip checking for SQL Server agent enabled. <03-27-2013 21:44:03> hysite.mticontoso.com; Check SQL Agent service status; Passed <03-27-2013 21:44:03> INFO: The rule 'Pending system restart' has been run on server 'hysite.mticontoso.com', skipped. <03-27-2013 21:44:03> <<<RuleCategory: Dependent Components>>> <03-27-2013 21:44:03> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>> <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping SQL Server version check. <03-27-2013 21:44:03> hysite.mticontoso.com; SQL Server version; Passed <03-27-2013 21:44:03> INFO: Checking if SQL Server memory is limited. <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping SQL Server memory check. <03-27-2013 21:44:03> hysite.mticontoso.com; Configuration for SQL Server memory usage; Passed <03-27-2013 21:44:03> INFO: Checking if SQL Server memory is configured to reserve minimum memory. <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping SQL Server memory allocation check. <03-27-2013 21:44:03> hysite.mticontoso.com; SQL Server process memory allocation; Passed <03-27-2013 21:44:03> INFO: Installing SQL Server Express, skipping SQL Server case insensitive validation. <03-27-2013 21:44:03> hysite.mticontoso.com; Case-insensitive collation on SQL Server; Passed <03-27-2013 21:44:03> INFO: Check Machine FQDN: <hysite.mticontoso.com>. <03-27-2013 21:44:03> INFO: getaddrinfo returned success. <03-27-2013 21:44:03> hysite.mticontoso.com; Validate FQDN of SQL Server Computer; Passed <03-27-2013 21:44:03> INFO: The rule 'Primary FQDN' has been run on server 'hysite.mticontoso.com', skipped. <03-27-2013 21:44:03> *************************************************** <03-27-2013 21:44:03> ******* Prerequisite checking is completed. ******* <03-27-2013 21:44:03> *************************************************** <03-27-2013 21:44:03> INFO: Updating Prerequisite checking result into the registry <03-27-2013 21:44:03> INFO: Connecting to hysite.mticontoso.com registry <03-27-2013 21:44:03> INFO: Setting registry values -vrkumar01
RajKumar
Wednesday, March 27, 2013 4:20 PM -
To add to the above on the secondary site server ConfigMgrSetup.log
INFO: Attempting to load resource DLL... INFO: Registered type hysite.mticontoso.com MASTER for hysite.mticontoso.com master INFO: Registered type SMS Master for hysite.mticontoso.com master INFO: Registered type hysite.mticontoso.com CM_CHK for hysite.mticontoso.com CM_CHK INFO: Registered type SMS ACCESS for hysite.mticontoso.com CM_CHK INFO: Attempting to load resource DLL... *** [08001][17][Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied. *** [01000][2][Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect()). *** Failed to connect to the SQL Server. ERROR: Failed to connect to SQL Server 'master' db. ERROR: Failed to determine if SQL Server hysite.mticontoso.com is clustered. INFO: Prerequisite rules for secondary site fresh installation are being run. INFO: File \\hysite.mticontoso.com\admin$\sms_lanman_test_svc.exe does not exist. No zapping needed. INFO: File \\hysite.mticontoso.com\admin$\sms_get_ADPERMS_svc.exe does not exist. No zapping needed. INFO: File C:\Windows\sms_wmi_test_svc.exe does not exist. No zapping needed. INFO: hysite.mticontoso.com is a 64 bit operating system. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
On the smstsvc.log
<03-27-2013 21:43:45> INFO: start checking Lanman Servic <03-27-2013 21:43:45> INFO: CheckLanmanServer on server <hysite.mticontoso.com>. <03-27-2013 21:43:45> INFO: Lanman started 1. <03-27-2013 21:43:45> INFO: Lanman State Running. <03-27-2013 21:43:45> INFO: CheckLanmanServer return <TRUE> <03-27-2013 21:43:53> INFO: Domain:<mticontoso.com>, Computer:<HYSITE$>. <03-27-2013 21:43:53> INFO:ADsOpenObject <LDAP://CN=System Management,CN=System,DC=mticontoso,DC=com>. <03-27-2013 21:43:53> ERROR: ADsOpenObject <LDAP://CN=System Management,CN=System,DC=mticontoso,DC=com> return 0. <03-27-2013 21:43:54> INFO: Trustee <mticontoso\CPSCCM01$> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\CPSCCM01$> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\CPSCCM01$> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\CPSCCM01$> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\Domain Admins> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\CPSCCM01$> <03-27-2013 21:43:54> INFO: Trustee <mticontoso\hysite$> <03-27-2013 21:43:54> INFO: Domain <mticontoso>, User account: <hysite$> <03-27-2013 21:43:54> INFO: user:<hysite$>, Read:0, write:0, delete:1, Full:0. <03-27-2013 21:43:54> INFO: User:<hysite$>, Create Child:1, Delete Child:1. RajKumar
Wednesday, March 27, 2013 4:31 PM -
We identified the problem & it is a firwall issue between 2 sites and our network guy enabled the rule permit any in/out. This worked like charm.
-Vrkumar01
RajKumar
- Marked as answer by vrkumar01 Thursday, August 7, 2014 6:10 PM
Friday, March 29, 2013 4:54 AM