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Resources vs. Users in Project Online RRS feed

  • Question

  • Hi,

    An apprentice administrator created 50 users: First name and Last Name, in Project Online.

    He created also 50 resources: only the Last Name.

    In his mind, that’s the same persons. But obviously Project Online does not agree. The “administrator” was surprised that the timesheets remain blank.

    Question: How can we convert the resources into users? Adding the first name is obviously not enough.

    Any ideas?

    Thanks

    Saturday, August 27, 2016 9:48 AM

Answers

  • Hi,

    A user has a valid account (O365 account for Project Online) whereas a resource hasn't. Also a valid account can be associated to only one user. So you cannot edit a resource and associate it to a valid account since this valid account should already be assigned to an existing user.

    I suggest you to delete the dupplicated resource or user. It will depend on the existing assignments: are the assignments already created on the resource or the user? You should delete the one with no assignment. 

    • If you delete the resource, edit the corresponding user to be sure he can be assigned as a resource,
    • If you delete the user, edit the corresponding resource to assign him a valid user account.

    Hope this helps,


    Guillaume Rouyre, MBA, MVP, P-Seller

    • Marked as answer by WLID1966 Saturday, September 17, 2016 9:48 AM
    Monday, August 29, 2016 7:00 AM
    Moderator