none
Word 2013 can't retreive prior versions from Project Server 2010 RRS feed

  • Question

  • When opening a document from a Project Server 2010 project site in Word 2013, Word cannot retrieve any of the previous versions of the document.  I can view the full version history on the project site, but not in Word:

    Under Info, Manage Versions, it displays "Server versions could not be retrieved."

    Under Review, Compare, Specific Version, the "Versions saved" dialog box is empty.

    This worked fine with Word 2010, but not since we upgraded to Office/Word 2013.  It will also works on our company Intranet, which is SharePoint 2010.  I can take a document from a project site and upload it to our intranet and be able to view the prior versions in Word 2013 - same document that could not retrieve them when opening it from Project Server 2010.

    Thursday, August 7, 2014 9:04 PM

Answers

  • To manually remove spaces from the URL for an existing project site:
    1. Edit the project site URL and remove any spaces (Site Actions, Site Settings, Look and Feel, Title, description and icon).
    2. In Project Server, update the project site link for the project (Server Settings, Operational Policies, Project Sites).  Highlight the project and click Edit Site Address.
    3. Change the Site URL to match the change that was made on the project site.  Click Test URL to verify it is correct (the project site should open).  Click OK to save the change.
    4. With the project still highlighted, click Synchronize to reset any of the project site indicators to the new URL (Project Documents, Issues, etc.)


    To avoid the error when creating new projects:
    1. When you create a new project in Project Server, the first field you fill in is “Name”.  This field is displayed in Project Center, used as the title of the project site and included as part of the URL for the project site.  If this Name field has any spaces, it causes the issue in Word 2013.
    2. To avoid this, don’t include any spaces in the project Name when you first create a project (e.g. “ProjectNameWithNoSpaces”).
    3. Click Save and wait for the initial creation process to finish (the Save button will re-enable once it’s done).
    4. Before clicking Close, edit the project name and add the spaces as appropriate (“Project Name With No Spaces”).  Then click Save and Close.
    5. At this point, the project site is already created with the original name (no spaces).  Editing the name doesn’t impact the URL, so the Compare version will work correctly.
    6. You may also want to update the title on the project site (Site Actions, Site Settings, Look and Feel, Title, description and icon).

    • Marked as answer by Mike1388 Thursday, September 11, 2014 8:54 PM
    Thursday, September 11, 2014 8:54 PM

All replies

  • Turns out this is related to a known bug with Word 2013 - if the project site (or any SharePoint site probably) has a space in the URL, Word 2013 cannot pull up the past version information.

    Now to figure out if it can be fixed.  I can modify the URL on any given project site to remove spaces, and version information becomes available in Word.  However, I lose the connection to the project in Project Server.  I tried editing the project site URL in Project Server to use the new URL without spaces, but received an error:

    The Web site does not exist or is not configured for Project Server.

    Wednesday, September 10, 2014 5:55 PM
  • To manually remove spaces from the URL for an existing project site:
    1. Edit the project site URL and remove any spaces (Site Actions, Site Settings, Look and Feel, Title, description and icon).
    2. In Project Server, update the project site link for the project (Server Settings, Operational Policies, Project Sites).  Highlight the project and click Edit Site Address.
    3. Change the Site URL to match the change that was made on the project site.  Click Test URL to verify it is correct (the project site should open).  Click OK to save the change.
    4. With the project still highlighted, click Synchronize to reset any of the project site indicators to the new URL (Project Documents, Issues, etc.)


    To avoid the error when creating new projects:
    1. When you create a new project in Project Server, the first field you fill in is “Name”.  This field is displayed in Project Center, used as the title of the project site and included as part of the URL for the project site.  If this Name field has any spaces, it causes the issue in Word 2013.
    2. To avoid this, don’t include any spaces in the project Name when you first create a project (e.g. “ProjectNameWithNoSpaces”).
    3. Click Save and wait for the initial creation process to finish (the Save button will re-enable once it’s done).
    4. Before clicking Close, edit the project name and add the spaces as appropriate (“Project Name With No Spaces”).  Then click Save and Close.
    5. At this point, the project site is already created with the original name (no spaces).  Editing the name doesn’t impact the URL, so the Compare version will work correctly.
    6. You may also want to update the title on the project site (Site Actions, Site Settings, Look and Feel, Title, description and icon).

    • Marked as answer by Mike1388 Thursday, September 11, 2014 8:54 PM
    Thursday, September 11, 2014 8:54 PM