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EMET uninstalled, but IE8/MS Office continue to crash/fail to launch RRS feed

  • Question

  • I recently installed EMET 3.0 on a desktop running XP Professional SP3. The PC is configured such that myself and my wife have separate user spaces.

    In my user space, IE8 worked fine, but MS Office (Word, Excel, etc.) all failed to start and crashed continually. System restore also failed to restore to an earlier time point. In my wife's user space, the same was true, except IE8 would not open at all, since a DEP mitigation alert appeared everytime I tried to open it.

    I eventually uninstalled EMET 3.0 and cleaned-up using CCleaner & Bitdefender. However, despite uninstalling EMET, IE8 still fails to launch in my wife's user space and all of the MS Office suite programs remain corrupted.

    I think I have fixed the System Restore problem now by running this from within Safe mode, but I do not have a System Restore point available from before the original installation of EMET, so I can't return to a pre-EMET configuration.

    I have tried resetting IE8, and reinstalling it, but neither of these fixes the problem. I've also tried running it with all add-ons disabled, and running the MS Fixit Centre IE fixes, but these don't help either. Since I'm running XP I cannot simply upgrade to IE9 due to incompatibility.

    So, I am left with an unusable IE8 and MS Office suite. If anyone could suggest any fixes or how to sort these problems out, I'd be really grateful.

    Thanks in advance. Regards

    Neil

    Wednesday, October 31, 2012 3:42 PM

Answers

  • Not sure of the etiquette for providing an update, but if anyone's interested, I think I've managed to fix this myself. After a lot of Googling, I found that the DEP settings (right click 'My Computer' -> properties -> advanced - > performance ->  settings - > data execution) under System Properties were both greyed-out. I managed to make these accessible by editing the appropriate section of the 'boot.ini.' file, to change from, "..../noexecute=AlwaysOn....", to, "..../noexecute=OptIn....".  After a re-boot, I was able to set the DEP options (under System Properties) to, "Turn on DEP for essential Windows programs and services only". After another re-boot, IE8 was launched successfully in my wife's user-space, and a couple of the MS Office programs also started to launch (but not Excel). I fixed the MS Office functionality by running the original MS Office Installation CD, using the 'repair' function. Hope this info is of some help to anyone with similar problems. Cheers.
    • Marked as answer by DPWide Thursday, November 1, 2012 7:27 PM
    Thursday, November 1, 2012 7:20 PM

All replies

  • Not sure of the etiquette for providing an update, but if anyone's interested, I think I've managed to fix this myself. After a lot of Googling, I found that the DEP settings (right click 'My Computer' -> properties -> advanced - > performance ->  settings - > data execution) under System Properties were both greyed-out. I managed to make these accessible by editing the appropriate section of the 'boot.ini.' file, to change from, "..../noexecute=AlwaysOn....", to, "..../noexecute=OptIn....".  After a re-boot, I was able to set the DEP options (under System Properties) to, "Turn on DEP for essential Windows programs and services only". After another re-boot, IE8 was launched successfully in my wife's user-space, and a couple of the MS Office programs also started to launch (but not Excel). I fixed the MS Office functionality by running the original MS Office Installation CD, using the 'repair' function. Hope this info is of some help to anyone with similar problems. Cheers.
    • Marked as answer by DPWide Thursday, November 1, 2012 7:27 PM
    Thursday, November 1, 2012 7:20 PM
  • I want to uninstall EMET 3.0 as I believe it is causing me problems but can't find any way to uninstall it. The program does not appear in the list of installed programs and there is EMET and a User Guide but no uninstall in the program folder

    Like yourself I no longer have a Pre EMET restore.

    How did you uninstall EMET 3.0?

    Henry

    Tuesday, November 6, 2012 10:31 AM
  • Hi Henry - sorry for the delayed response....I'm not 100% sure how I did this (I tried quite a few things...); however, I'm no IT expert, so it would've been simple. I think that having failed to find an uninstaller via control panel/programmes, or 'add/remove' programmes, or in the EMET programme files folder, I either used the Microsoft Fixit website and ran the 'install/uninstall' Fixit, or, I used the uninstall function in CCleaner. Might be wrong, but I think that it was the former. Good luck. DPWide.
    Friday, November 30, 2012 12:24 PM
  • It seems that how do you do, regrettably this module is uncongenial to MSOffice. 
    It is MSOffice although I think that Microsoft Corp.

    which has not notified of it is responsible. 
    But use which I think that it is required, USER must choose either. 
    Moreover, the security wild card * is used by this module, and it is it. 
    It is written in the Memory. 
    Since If it is not a special method, it is difficult to remove. 
    Therefore, I think that memory exchange and reinstallation are the quickest. 
    The happiness of the husband and wife, you, and best wishes are sent to you. 
    ゆたか。
    (^^)


    Thursday, December 6, 2012 8:28 PM