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GWX.exe icon not displayed. RRS feed

  • Question

  • Hello,

    I had upgraded to windows 7 sp1 and installed the kb3035583 update to get the "Upgrade to Windows 10" Popup box.

    I had reserved my update already but from just a few days back I am not able to open the icon.

    I referred to this link:-

    http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/i-want-to-reserve-my-free-copy-of-windows-10-but-i/848b5cce-958b-49ae-a132-a999a883265b

    but nothing happened. I downloaded the win10fix_full.bat file and used that to repair it but nothing happened.GWX opened and showed"Please Wait" and closes.

    Then I reinstalled the kb3035583 update and installed kb2952664 update but after that I am not getting the icon.

    I opened task manager and found that gwx.exe process was not running. I opened the win10fix_full.bat file but the gwx.exe sometimes opened and closed and sometimes it did not open in the task manager.

    Please can anyone help me as I have to upgrade to windows 10.

    I also have bitdefender total security 2015 so please tell me if it is making any problem.

    Wednesday, July 29, 2015 12:23 PM

Answers