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Meeting dial in numbers duplicated RRS feed

  • Question

  • Skype for Business Server 2015 on Premise.

    Outlook 2016.

    Skype for business desktop client 2016.

    We have the dial in numbers duplicated in the meeting request window (see screenshot).

    Running get-csdialinconferencingaccessnumber shows only one entry.


    Monday, June 26, 2017 12:48 AM

All replies

  • Hi Lachlan Follett,

    Did this issue occur when you schedule meeting using OWA?

    If this issue didn’t occur when you schedule meeting using OWA, we suggest you update Office 2016 to the latest, then check if the issue persists.

    If this issue also occur in OWA, run the following command to check dial in conferencing access number and scope it to the contact object’s registrar pool:

    Run Get-CsDialInConferencingAccessNumber ,then using the identity above I ran: Set-CsDialInConferencingAccessNumber –Identity <Existing Dialing Conf> –ScopeToSite

    Then please also check if there are any event IDs in SFB FE server application log.

    Hope this reply is helpful to you.


    Regards,

    Alice Wang


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    Tuesday, June 27, 2017 1:59 AM
  • As further information, this only happens on machines with Outlook 2016.  Outlook 2013 machines, even with Skype for Business 2015 client, do not have this problem.
    Friday, June 30, 2017 4:26 AM
  • Experienced the similar issue last year with SfB - Outlook 2016. MS support confirmed, it's an known bug and will resolved in future update but it is not yet resolved. 

    As a work-around, displaying two dial-in conferencing numbers in an on line meetings resolved this issue. Try associating multiple dial-in access numbers (if you have) with same region. Once replicated, there won't be duplicate entries in online meetings. 

    Cheers,

    H.

     

    • Proposed as answer by Alice-Wang Monday, July 3, 2017 8:25 AM
    Sunday, July 2, 2017 1:06 PM