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Blue Screen RRS feed

  • General discussion

  • Hi

    Can anybody please help me how to fix up the problem of blue screen that I am getting as my AMD display driver is getting suddenly stopped working and automatically gets recovered? This happened 8 to 9 times in last 2 days. But now I get another BCCode.

    So the problem details are:

    1st ATI driver problem: 

    Blue Screen:

    BC code 116

    BCP1 FFFFFA8000465D010

    2nd (i.e. today I got when I started my windows)

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7601.2.1.0.768.3

      Locale ID:                                             16393

    Additional information about the problem:

      BCCode:                                               1a

      BCP1:                                                    0000000000041790

      BCP2:                                                    FFFFFA8000193FB0

      BCP3:                                                    000000000000FFFF

      BCP4:                                                    0000000000000000

      OS Version:                                          6_1_7601

      Service Pack:                                       1_0

      Product:                                               768_1

    I am using HP DM4 laptop model no. 1219tx which has ATI graphic card

    I will be really very grateful if anyone can help me.

    Regards

    Deep

    • Changed type Nicholas Li Tuesday, May 8, 2012 3:23 AM
    Friday, April 20, 2012 8:48 AM

All replies

  • Hi Deep,


    I noticed that this thread is
    duplicated with Blue Screen, let's focus on that one.

    Regards. 


    Jeremy Wu

    TechNet Community Support

    Monday, April 23, 2012 8:28 AM