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Hibernate power option RRS feed

  • Question

  • On selecting hibernate the screen switches off I can hear a Windows generic error beep, but laptop freezes (main switch ON/OFF remains on, wi-fi switch remains on, HDD on). I need to keep ON/OFF switch pressed and release after 3 seconds to let system restart and clicking on Windows restarting normally.

    No signs of a previous hibernation being successful found.

    I use a HP Compaq 6735s notebook, Windows Vista Home Premium 32-bit, SP2 update installed, wi-fi and bluetooth ON, 3 gigabytes RAM, AMD Athlon X2 Dual Core processor.

    Anybody can help?

    Friday, August 26, 2011 1:55 PM

Answers

  • Hi,

    Sorry for the late response.

    Probably a faulty display card driver caused this issue.

    Please uninstall\reinstall the lastest compatible display card driver from the computer manufacture's downloading center.

    For your information, please navigate to Driver - Graphics  and download the driver from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3687622&prodTypeId=321957&prodSeriesId=3687621&swLang=33&taskId=135&swEnvOID=1093

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

    Regards,


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    Thursday, September 1, 2011 9:58 AM
    Moderator