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Event ID 41 Kernel Power (I'm Baffled) RRS feed

  • Question

  • (14 BSOD's to date as of this post) 
             Okay ive had my computer for about a month now and every now and then it blue screen me, my dad and a fellow tech head are all baffled because we've tried alot, first of all we thought it might be the bios (updated but that wasnt the cause), then we think it is other drivers but we think there all up to date, we've also ran prime 95 both in and outside of safe mode but with no blue-screen, the blue screens seem to be completly random...my computer specs are

    ASUS Sabertooth z77 Motherboard (LGA1155)

    Corsair Vengeance LP RAM (1x8gb)

    i5-3570K CPU

    CoolerMaster Silent Pro M2 1000w PSU (For future parts (i know its overkill atm but for future it wont be))

    Hard Drive is an HDD *

    *The hard drive has been a suspect between us for quick a while due to my anti-virus leaking handles, but this hard drive is very old has been in two previous computer 1st Computer it blue screened when on its side, 2nd computer only used it to store films and things but with the current computer it holds everything atm, also the HDD its self is very loud.

    Error/BSOD Code;

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2013-08-23T13:00:14.499617500Z" />
      <EventRecordID>22164</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>scott-PC</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">126</Data>
      <Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
      <Data Name="BugcheckParameter2">0xfffff88009557fc6</Data>
      <Data Name="BugcheckParameter3">0xfffff88005526758</Data>
      <Data Name="BugcheckParameter4">0xfffff88005525fb0</Data>
      <Data Name="SleepInProgress">false</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
      </Event>


    Also it has 8 USB 2.0 Slots and 5 USB 3.0 Slots

    And is Windows 7 64-Bit

    Monday, August 26, 2013 12:48 PM

Answers

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

    WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  
    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy (compress them)
    *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

    You can read more about BSODS here
    You can learn how to test your memory here



    Wanikiya & Dyami--Team Zigzag

    • Proposed as answer by Andre.Ziegler Monday, August 26, 2013 7:16 PM
    • Marked as answer by ZigZag3143x Saturday, August 31, 2013 5:30 AM
    Monday, August 26, 2013 4:39 PM
  • Hi,

    Please refer to the following articles to check this issue.

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    http://support.microsoft.com/kb/2028504#method3

    How to Debug Kernel Mode Blue Screen Crashes (for beginners)

    http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx

    Regards,

    Yolanda

    • Marked as answer by ZigZag3143x Saturday, August 31, 2013 5:30 AM
    Tuesday, August 27, 2013 5:46 AM

All replies

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

    WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  
    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy (compress them)
    *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

    You can read more about BSODS here
    You can learn how to test your memory here



    Wanikiya & Dyami--Team Zigzag

    • Proposed as answer by Andre.Ziegler Monday, August 26, 2013 7:16 PM
    • Marked as answer by ZigZag3143x Saturday, August 31, 2013 5:30 AM
    Monday, August 26, 2013 4:39 PM
  • Hi,

    Please refer to the following articles to check this issue.

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    http://support.microsoft.com/kb/2028504#method3

    How to Debug Kernel Mode Blue Screen Crashes (for beginners)

    http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx

    Regards,

    Yolanda

    • Marked as answer by ZigZag3143x Saturday, August 31, 2013 5:30 AM
    Tuesday, August 27, 2013 5:46 AM