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Can not get windows update to work RRS feed

  • Question

  • I can not get Windows Update to find any updates. I have gone into Windows update under Change Settings and under Important Updates I checked Install Updates Automatically (Recommended); then checked Recommended Updates; then checked Who can Install Updates; then checked Microsoft Updates. Then I ran Check for Updates and it ran for an hour and a half and still no updates can be found. Under Review your update history, it shows 2 updates: 1) Update for Windows (KB958488) dated 12/17/2011, 2)Windows Update Agent 7.6.7600.320 dated 7/6/2016. So after saying that my question is WHAT DO I DO TO GET MY WINDOWS UPDATE TO WORK??? I did not know which forum category or forum to choose. I just need to know if I can get my update to work.
    Saturday, September 24, 2016 11:05 PM

Answers

  • Hi Sky Soldier,

    First we could run the Windows Update troubleshooting tool to check.

    Open Control Panel>Troubleshooting>System and Security>Windows Update

    Then we could install KB 3138612 manually, exactly the kind of patch you'd expect to solve the Win7 update slowdown.

    If the issue still insists, we could reset Windows Update components. Please refer to the link below.

    https://support.microsoft.com/en-us/kb/971058

    Hope it will be helpful to you


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    Tuesday, September 27, 2016 5:35 AM
    Moderator