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IE11 keeps crashing on Windows 7 Home Pre RRS feed

  • Question

  • I have uninstalled and re-installed IE11 with fresh copies, and it appears to work for few minutes.  I think it's related to favorites, but they have all been used before for many years.  How can are track down the cause?  This just started to happen last week! 
    Tuesday, May 16, 2017 12:20 PM

All replies

  • Hi,

    First of all, we could try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The SFC tools could be a good idea, please try it.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

    Have you updated to the latest version? If not, please try it.

    If the problem still persists, I’m afraid you need to repair or reinstall IE.

    If you experience a recurring problem when you use Windows Internet Explorer, you may try to repair or reinstall the program to fix the problem. Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task.

    https://support.microsoft.com/en-us/help/318378/how-to-repair-or-reinstall-internet-explorer-in-windows

    Best Regards,

    Tao


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    Wednesday, May 17, 2017 5:13 AM
    Moderator