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Lync 2010 - RGS issues in cross forest migration RRS feed

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    We have a resource forest A where users are sip users. Lync Servers are on forest B. Trusted forest exists. All work fine.

    Now, when I migrate a user from forest A to forest B, I delete msrtcsip-originatorsid attribute on user forest B and all work fine, e except when he goes to query members response group members....he can't find information...

    I've take a look to SQL Tables, and I see that Lync keep the old msrtcsip-originatorsid value as Usersid on agent table. I think that is the problema

    Any idea to resolve this issue ??

    Sunday, October 12, 2014 7:48 PM

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    We resolved the problem modifying directly the SQL table agent. This is the only solution.

    • Marked as answer by Rivers75 Wednesday, October 15, 2014 6:13 PM
    Wednesday, October 15, 2014 6:13 PM

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    Hi,

    From your description, the issue caused by the attribute of msrtcsip-originatorsid.

    Please make sure CMS replication update to the latest status.

    Please also try to more another Lync user from forest A to forest B, doesn’t delete msrtcsip-originatorsid attribute, and then check if the issue persists.

    Best Regards,

    Eason Huang

    Eason Huang
    TechNet Community Support

    Monday, October 13, 2014 8:24 AM
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    Hi...

    If you don't delete msrtcsip-originatorsid  attribute, you can't sign-in on Lync, because Lync is waiting a user from forest A, not B. That is not a solution.

    Thanks

    Monday, October 13, 2014 8:56 AM
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    Can we Run Update-CsUserDatabase once we migrate the user

    This Forces the back-end user database to clear its replication status with Active Directory. This causes the database to re-read all the user-related information stored in Active Directory Domain Services.

    http://technet.microsoft.com/en-us/library/gg398682.aspx

    Also please verify CMS replication is working in Lync

    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

    Monday, October 13, 2014 9:06 AM
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    I ran that command several times.....it doesn't solve my problem

    Usersid on agent table contains msrtcsip-originatorsid.....

    Monday, October 13, 2014 9:45 AM
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    Agree with Eason, Also you can check below link for migration

    http://www.cdhtalkstech.com/2013/07/24/cross-forest-lync-upgrade-migration/

    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer" Mai Ali | My blog: Technical | Twitter: Mai Ali

    Monday, October 13, 2014 9:58 AM
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    Problem is not solved....
    Monday, October 13, 2014 10:23 AM
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    did we try

    Can we Run Update-CsUserDatabase once we migrate the user

    This Forces the back-end user database to clear its replication status with Active Directory. This causes the database to re-read all the user-related information stored in Active Directory Domain Services.

    http://technet.microsoft.com/en-us/library/gg398682.aspx

    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

    Monday, October 13, 2014 11:46 AM
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    That command doesn't refresh UserSid attribute on Agent table.

    Problem continues....

    Tuesday, October 14, 2014 4:41 AM
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    after we run the Update-CsUserDatabase  do we see any events in the Lync eventvwr?

    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

    Tuesday, October 14, 2014 6:49 AM
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    We resolved the problem modifying directly the SQL table agent. This is the only solution.

    • Marked as answer by Rivers75 Wednesday, October 15, 2014 6:13 PM
    Wednesday, October 15, 2014 6:13 PM