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SCOM 2007 R2 CU7 Console crashing RRS feed

  • Question

  • Hello,

    After patching last night all Management Servers have their Console Crashing this morning!!!..

    or

    SCOM 2007 R2 CU7

    3 different operating systems but the same issue...

    Windows Server 2008 R2 Enterprise SP1

    Windows Server 2008 Enterprise SP2

    Windows Server 2008 R2 Standard SP1

    Any idea?

    Thanks,

    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager


    • Edited by Felyjos Wednesday, October 12, 2016 3:17 PM
    Wednesday, October 12, 2016 2:54 PM

Answers

  • This applies to SCOM 2012R2 https://support.microsoft.com/en-us/kb/3200006

    "Fear disturbs your concentration"

    • Marked as answer by Felyjos Wednesday, November 16, 2016 5:50 PM
    Wednesday, October 19, 2016 5:03 PM
  • Same correction by 3200006 on SCOM 2007 works like a charm :)

    Thanks,
    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    • Marked as answer by Felyjos Wednesday, November 16, 2016 5:50 PM
    Wednesday, November 16, 2016 5:50 PM

All replies

  • Hi,

    We're on SCOM 2012r2 ur8 and we may have the same issue. All the scom consoles that run on citrix (that has been updated last night) all crash when you go to a state view. Alert views are fine.

    The scom consoles that run on stand alone management servers are still ok. Currently trying to find out which of the updates can be the cause.

    Wednesday, October 12, 2016 3:37 PM
  • So far removing the KB3193515 made the console working again on the RMS... and one MS

    KB3185330 made one other MS working !!!

    KB3188735 also on another one

    this does not seem right!!!

    test still in progress


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager




    • Edited by Felyjos Wednesday, October 12, 2016 8:58 PM
    Wednesday, October 12, 2016 4:50 PM
  • Same problem here!

    I cant find the KB you specify on my server.

    Wednesday, October 12, 2016 10:02 PM
  • Uninstalling KB3185331 fixed it for me.
    Wednesday, October 12, 2016 10:37 PM
  • We removed the october pack KB3185330 and after that the consoles work again.
    Thursday, October 13, 2016 8:37 AM
  • Same issue for 2012 R2.

    Removed: KB3192391 & KB3185330

    Crash when selecting all computers.


    Module ntdll.dll seems to be crashing, faulting module.

    Thursday, October 13, 2016 8:57 AM
  • So far from different response the list is:

    KB3185330

    KB3185331

    KB3188735

    KB3192391

    KB3192392

    KB3193515


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    Thursday, October 13, 2016 1:46 PM
  • +1

    2012 R2 UR11, happens on my wsus (pilot) patched boxes (MS and win 10 clients with consoles) but not on my boxes that have yet to be patched (this weekend).

    Friday, October 14, 2016 1:12 AM
  • https://blogs.technet.microsoft.com/germanageability/2016/10/13/october-2016-windows-patch-kb3192392-might-cause-scom-2012r2-console-to-crash/
    Friday, October 14, 2016 9:39 AM
  • Hello,

    Any official writing from Microsoft on this matter? I need some official information for our management to validate the patches not to be apply next month...!!

    Thanks,

    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    Wednesday, October 19, 2016 1:17 PM
  • Anyone faces issue in SCOM 2012 SP1.
    Wednesday, October 19, 2016 2:14 PM
  • This applies to SCOM 2012R2 https://support.microsoft.com/en-us/kb/3200006

    "Fear disturbs your concentration"

    • Marked as answer by Felyjos Wednesday, November 16, 2016 5:50 PM
    Wednesday, October 19, 2016 5:03 PM
  • Hello,

    What about SCOM 2007 R2 CU7 crashing?

    Thanks,

    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    Friday, October 21, 2016 7:19 PM
  • Same correction by 3200006 on SCOM 2007 works like a charm :)

    Thanks,
    Dom


    Security / System Center Operations Manager 2012 / System Center Configuration Manager 2012 / SQL System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    • Marked as answer by Felyjos Wednesday, November 16, 2016 5:50 PM
    Wednesday, November 16, 2016 5:50 PM