none
UserProfile Synchronization Status remains Idle RRS feed

  • Question

  • Hi All

    Need you Urgent Support. Got stuck in setup of User profile service application in Sp2016. Tried below solutions.

    All Setup Done. Required Permisisons given like Replicatin Directory permissions.

    Tried Service application pool with with Farm Service account.

    Many time restarted Timer service

    Also restart IIS .

    I am getting below error in log file.

    "0x18F8 SharePoint Portal Server User Profiles g22d High UserProfileApplication.DumpSynchronizationStatusToFile: Unexpected exception: System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.Administration.UserProfileApplication.DumpSynchronizationStatusToFile()".

    Please help me in resolving this issue.

    THanks:Sunil

    Tuesday, July 30, 2019 12:42 PM

All replies

  • Try checking the below steps:

    1. Make sure user profile services is running on the server(your_Server)...you can check it from central admin>manage services on server> make user profile service is running
    2. Try to reset IIS on the server.
    3. Stop and Start the User profile service from Central Admin.

    Thanks & Regards,


    sharath aluri

    Tuesday, July 30, 2019 12:56 PM
  • Thanks for your Reply. 

    I have checked on server user profile service is running and perform all steps u have mentioned.

    I also tried new user profile service however still getting below error.

    "0x18F8 SharePoint Portal Server User Profiles g22d High UserProfileApplication.DumpSynchronizationStatusToFile: Unexpected exception: System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.Administration.UserProfileApplication.DumpSynchronizationStatusToFile()".

    ANy Help is highly appreciated.

    Wednesday, July 31, 2019 8:27 AM