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access denied OSD fails

    Question

  • Hi,

    Antivirus causing the below during OSD 

    ZTI ERROR - Unhandled error returned by ZTIUserState: Access is denied.
     (-2147024891  0x80070005) ZTIUserState 06.09.2018 7:38:16 PM 0 (0x0000)
    Event 41002 sent: ZTI ERROR - Unhandled error returned by ZTIUserState: Access is denied.
     (-2147024891  0x80070005) ZTIUserState 06.09.2018 7:38:16 PM 0 (0x0000)
    Command completed, return code = -2147467259 LiteTouch 06.09.2018 7:38:16 PM 0 (0x0000)

    Please help 

    Thanks 


    Saturday, September 08, 2018 3:58 PM

All replies

  • yeah! somehow it's blocking the deployment. Have you tried to uninstall the antivirus then initiate the deployment. Later on you can add the antivirus. 

    How are you doing the deployment? can you elaborate more.....

     
    Monday, September 10, 2018 6:18 AM