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BEX error RRS feed

  • Question

  •  Problem Event Name: BEX
      Application Name: pes2013.exe
      Application Version: 1.0.0.0
      Application Timestamp: 50237958
      Fault Module Name: kload.DLL
      Fault Module Version: 13.0.1.0
      Fault Module Timestamp: 505aab89
      Exception Offset: 0000ce3f
      Exception Code: c0000417
      Exception Data: 00000000
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033
      Additional Information 1: 4cc1
      Additional Information 2: 4cc10f8d04b051d0c86e9c78110bf196
      Additional Information 3: a61c
      Additional Information 4: a61ce725f92e440929396999bf96dcfd

    HOW TO SOLVE THIS......?

    Sunday, September 8, 2013 11:13 AM

Answers


  •   Fault Module Name: kload.DLL
      Fault Module Version: 13.0.1.0

    this DLL causes the crash.

    From what I see here (http://www.softpicks.de/dll/kload-dll-23892.html) this DLL belongs to your Logitech Mouse/Keyboard. So update the Logitech driver.


    "A programmer is just a tool which converts caffeine into code"


    Sunday, September 8, 2013 7:12 PM
  • Hi Kiran John,

    Based on Andre.Ziegler’s suggestion, please try the following steps to solve this issue:

    1. Click Start, and right-click Computer, and then click Properties.
    2. Click Advanced system settings in the left pane, select Advanced tab, and then click Settings in the Performance section.
    3. Select Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
    4.  Click Add…, browse to the executable file for the program and add it.

    Regards,

    Lany Zhang

    Monday, September 9, 2013 5:39 AM

All replies


  •   Fault Module Name: kload.DLL
      Fault Module Version: 13.0.1.0

    this DLL causes the crash.

    From what I see here (http://www.softpicks.de/dll/kload-dll-23892.html) this DLL belongs to your Logitech Mouse/Keyboard. So update the Logitech driver.


    "A programmer is just a tool which converts caffeine into code"


    Sunday, September 8, 2013 7:12 PM
  • Hi Kiran John,

    Based on Andre.Ziegler’s suggestion, please try the following steps to solve this issue:

    1. Click Start, and right-click Computer, and then click Properties.
    2. Click Advanced system settings in the left pane, select Advanced tab, and then click Settings in the Performance section.
    3. Select Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
    4.  Click Add…, browse to the executable file for the program and add it.

    Regards,

    Lany Zhang

    Monday, September 9, 2013 5:39 AM