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CD drive is not able to read discs RRS feed

  • Question

  • I am running Windows XP. I tried all the previous options.

    I checked the Registry and there are no upper and lower filters. It says the drive is working properly. I ran CDgone. I uninstalled the drive . When I start it back up it says it found new hardware but it still can't find the drive. registry 4D36E965-E325-11CE-BFC1-08002-BE-10318       sub file 0000 sub-digital audio, properties- defaulit reg sz ( value not set )

    Right side Default, Class,Enumproppages32,Icon,Installer,noinstallclass,silentinstall,Troubleshooter-0

    I uninstalled Roxio . AS far as I know, I don't have any other CD burning programs. 

    Please help.

     

     

    Tuesday, January 25, 2011 11:12 AM

Answers

  • Hi,
     
    Thanks for posting in Microsoft TechNet Forum.

    First of all, please refer to the article to check if you can resolve the issue:
    http://support.microsoft.com/kb/982116

    Based on the current status, I would like to propose the following suggestions.
     
    1.I would like to share an article with you.
     
    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060/
     
    2.Restart the computer and boot in BIOS ( Boot in BIOS by pressing Del, F2 or other keys which is different from brands of computers), then check if CD-ROM can be detected in BIOS.
     
    If CD-ROM can't be detected in BIOS, the issue may be related to hardware defect. To identify this, you can test this CD-ROM to check if it can be read properly in another available computer. If it is the case, I need to suggest that you contact hardware manufacturer for support.
     
    3. What is the optical CD/DVD drive, SATA or IDE? If it is SATA optical drive, you may need to configure settings in BIOS to let AHCI chipset use PATA emulation mode. For more information, please visit the following website.
     
    SATA optical drives are not available after you start a Windows Vista-based computer
    http://support.microsoft.com/kb/928253 
     
    Hope this helps. Thanks.

     


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    Friday, January 28, 2011 8:47 AM
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