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Connection to data store on host MYSQL failed RRS feed

  • Question

  • We have observed multiple occurrence of below errors on the 6 App-V servers (default server group).

    <ServerName> 3796 9044 SW_ServerAuthenticationTask::Authorize - "Default Provider" <UserID> - 2 41472 "Module execution failed."

    <ServerName>nPool::Reconnect - "Default Provider" <UserID> - 2 41543 "Connection to  data store on host MYSQL failed.

    APPV Server details:
    APPV Server 4.5.3.19480

    The issue is been there for some time and we seen these error on the SFT-SERVER log now and then.Though the error is reported in the APP-V log but we have not seen any issue accessing any APPV application during the duration.
    Could someone suggest solution to resolve the issue.

    Friday, March 20, 2015 12:22 AM

All replies

  • Do all your servers face this issue? They are load balanced I suppose?

    Check those servers if the App-V management Server service is running and that the firewall doesn't block anything. If that's not the case, try to give the machine account of those servers full control for Share/NTFS on the content-share.

    If that does not work, open a ticket with MS.

    Friday, March 20, 2015 4:24 PM
  • All the server logs the error and they are load balanced.

      AppV services are running on all AppV Servers and firewall is not blocking 554 port. Also machine share have full control over content share.

      Could you also list if any other possible cause for the issue.

    Regards,

    Vikas



    • Edited by Vikas B Sunday, June 28, 2015 4:26 PM
    Sunday, June 21, 2015 12:31 AM