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Windows 7 Blue screen on shutdown errors RRS feed

  • Question

  • Whenever i leave my computer for to do errands i always come back to find this blue screen error code that my laptop has unexpectedly shut down.

     Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 9f

      BCP1: 0000000000000003

      BCP2: FFFFFA80046D7060

      BCP3: FFFFF8000497B748

      BCP4: FFFFFA800458B1A0

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 768_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\101011-22916-01.dmp

      C:\Users\Randall\AppData\Local\Temp\WER-45833-0.sysdata.xml

     

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    If the online privacy statement is not available, please read our privacy statement offline:

      C:\windows\system32\en-US\erofflps.txt

    does anyone know a fix for this?
    been browsing through forums, but havent found a fix yet
    thanks!
    Tuesday, October 11, 2011 5:52 AM

Answers

  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80046d7060, Physical Device Object of the stack
    Arg3: fffff8000497b748, Functional Device Object of the stack
    Arg4: fffffa800458b1a0, The blocked IRP
    Debugging Details:
    ------------------
    Unable to load image \SystemRoot\system32\DRIVERS\avfwim.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avfwim.sys
    *** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
    DRVPOWERSTATE_SUBCODE:  3
    IMAGE_NAME:  pci.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f
    MODULE_NAME: pci
    FAULTING_MODULE: fffff88000f6b000 pci
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    STACK_TEXT:  
    fffff800`0497b6f8 fffff800`03302cd2 : 00000000`0000009f 00000000`00000003 fffffa80`046d7060 fffff800`0497b748 : nt!KeBugCheckEx
    fffff800`0497b700 fffff800`032a05fc : fffff800`0497b830 fffff800`0497b830 00000000`0000fffe 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`0497b7a0 fffff800`032a0496 : fffff800`0343ff00 00000000`00277934 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`0497b810 fffff800`032a037e : 0000005d`f64bf978 fffff800`0497be88 00000000`00277934 fffff800`0340d908 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`0497be60 fffff800`032a0167 : fffffa80`07c2c6c1 fffff800`00277934 00000000`00000000 00000000`00000034 : nt!KiTimerExpiration+0x1be
    fffff800`0497bf00 fffff800`03297765 : 00000000`00000000 fffffa80`0a2cc7c0 00000000`00000000 fffff880`01687a00 : nt!KiRetireDpcList+0x277
    fffff800`0497bfb0 fffff800`0329757c : fffffa80`070d61a0 fffff800`0380b895 fffff800`03831460 fffff880`0b4881e0 : nt!KyRetireDpcList+0x5
    fffff880`0b488120 fffff800`032e0993 : fffff800`032911a0 fffff800`0329120c 00000000`00000000 fffff780`00000008 : nt!KiDispatchInterruptContinue
    fffff880`0b488150 fffff800`0329120c : 00000000`00000000 fffff780`00000008 00000000`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x13
    fffff880`0b488160 fffff880`0624183f : fffff880`016ea101 fffffa80`070d61a0 fffff880`016cf100 fffff880`016ea101 : nt!KiInterruptDispatchNoLock+0x1fc
    fffff880`0b4882f0 fffff880`016ea101 : fffffa80`070d61a0 fffff880`016cf100 fffff880`016ea101 fffffa80`070d61a0 : avfwim+0x683f
    fffff880`0b4882f8 fffffa80`070d61a0 : fffff880`016cf100 fffff880`016ea101 fffffa80`070d61a0 fffff880`0173dd3f : ndis!_security_cookie+0x1
    fffff880`0b488300 fffff880`016cf0ff : fffff880`016ea101 fffffa80`070d61a0 fffff880`0173dd3f 00000000`00000000 : 0xfffffa80`070d61a0
    fffff880`0b488308 00000000`00000000 : fffffa80`04c14870 00000000`00000000 fffff880`016ea110 00000000`00000000 : ndis!ndisFreeReceiveQueue+0x11f
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    Followup: MachineOwner
    ---------
    ------------------------------------------------------------------
    Your BSOD was caused by avfwim.sys driver: http://www.runscanner.net/lib/avfwim.sys.html
    This driver belongs to AVIRA. I would recommend contacting AVIRA Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Niki Han Tuesday, October 18, 2011 3:25 AM
    Tuesday, October 11, 2011 10:18 PM

All replies

  • Bug Check Code 0x9F: http://msdn.microsoft.com/en-us/library/ff559329(VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Tuesday, October 11, 2011 7:01 AM
    • Edited by xrsuzuki123 Tuesday, October 11, 2011 8:04 AM
    Tuesday, October 11, 2011 7:56 AM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80046d7060, Physical Device Object of the stack
    Arg3: fffff8000497b748, Functional Device Object of the stack
    Arg4: fffffa800458b1a0, The blocked IRP
    Debugging Details:
    ------------------
    Unable to load image \SystemRoot\system32\DRIVERS\avfwim.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avfwim.sys
    *** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
    DRVPOWERSTATE_SUBCODE:  3
    IMAGE_NAME:  pci.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f
    MODULE_NAME: pci
    FAULTING_MODULE: fffff88000f6b000 pci
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    STACK_TEXT:  
    fffff800`0497b6f8 fffff800`03302cd2 : 00000000`0000009f 00000000`00000003 fffffa80`046d7060 fffff800`0497b748 : nt!KeBugCheckEx
    fffff800`0497b700 fffff800`032a05fc : fffff800`0497b830 fffff800`0497b830 00000000`0000fffe 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`0497b7a0 fffff800`032a0496 : fffff800`0343ff00 00000000`00277934 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`0497b810 fffff800`032a037e : 0000005d`f64bf978 fffff800`0497be88 00000000`00277934 fffff800`0340d908 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`0497be60 fffff800`032a0167 : fffffa80`07c2c6c1 fffff800`00277934 00000000`00000000 00000000`00000034 : nt!KiTimerExpiration+0x1be
    fffff800`0497bf00 fffff800`03297765 : 00000000`00000000 fffffa80`0a2cc7c0 00000000`00000000 fffff880`01687a00 : nt!KiRetireDpcList+0x277
    fffff800`0497bfb0 fffff800`0329757c : fffffa80`070d61a0 fffff800`0380b895 fffff800`03831460 fffff880`0b4881e0 : nt!KyRetireDpcList+0x5
    fffff880`0b488120 fffff800`032e0993 : fffff800`032911a0 fffff800`0329120c 00000000`00000000 fffff780`00000008 : nt!KiDispatchInterruptContinue
    fffff880`0b488150 fffff800`0329120c : 00000000`00000000 fffff780`00000008 00000000`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x13
    fffff880`0b488160 fffff880`0624183f : fffff880`016ea101 fffffa80`070d61a0 fffff880`016cf100 fffff880`016ea101 : nt!KiInterruptDispatchNoLock+0x1fc
    fffff880`0b4882f0 fffff880`016ea101 : fffffa80`070d61a0 fffff880`016cf100 fffff880`016ea101 fffffa80`070d61a0 : avfwim+0x683f
    fffff880`0b4882f8 fffffa80`070d61a0 : fffff880`016cf100 fffff880`016ea101 fffffa80`070d61a0 fffff880`0173dd3f : ndis!_security_cookie+0x1
    fffff880`0b488300 fffff880`016cf0ff : fffff880`016ea101 fffffa80`070d61a0 fffff880`0173dd3f 00000000`00000000 : 0xfffffa80`070d61a0
    fffff880`0b488308 00000000`00000000 : fffffa80`04c14870 00000000`00000000 fffff880`016ea110 00000000`00000000 : ndis!ndisFreeReceiveQueue+0x11f
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    Followup: MachineOwner
    ---------
    ------------------------------------------------------------------
    Your BSOD was caused by avfwim.sys driver: http://www.runscanner.net/lib/avfwim.sys.html
    This driver belongs to AVIRA. I would recommend contacting AVIRA Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Niki Han Tuesday, October 18, 2011 3:25 AM
    Tuesday, October 11, 2011 10:18 PM