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WS2016 TP5 - problem with install update KB3163016 RRS feed

  • Question

  • Hello,

    i have this problem:

    Installation Failure: Windows failed to install the following update with error 0x800F0922: Cumulative Update for Windows Server 2016 Technical Preview 5 for x64-based Systems (KB3163016).

    How resolve it ?

    Thanks, SnakeAG


    • Edited by SnakeAG Tuesday, June 21, 2016 7:46 AM
    Tuesday, June 21, 2016 7:45 AM

Answers

  • Hi,

    Thanks for sharing your current progress.

    Yes, KB3172982 replaces the previously released update 3163016.

    https://support.microsoft.com/en-us/kb/3172982

    Glad to hear that your issue was resolved.

    If there is anything else we can do for you, please feel free to post in the forum.

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by SnakeAG Friday, July 8, 2016 7:36 AM
    Friday, July 8, 2016 7:33 AM

All replies

  • Hi,

    Thanks for your post.

    Please refer to the following troubleshooting steps:

    Perform System File Check (SFC)

    Follow the steps:
    a. Press “Windows Key + Q” to open search Bar.
    b. Type cmd without quotes in the search box.
    c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
    d. Type sfc /scannow’ without quotes and hit enter.

    Run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

    1. Press Windows key + X.
    2. Click command prompt (Run as administrator).
    3. In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    To close the Administrator: Command prompt window, type Exit, and then press Enter

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, June 22, 2016 6:54 AM
  • Thanks, but all is OK:

    C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14300.1000

    Image Version: 10.0.14300.1000

    [===========                20.0%                          ] No component store corruption detected.
    The operation completed successfully.

    C:\Windows\system32>

    But update is not possible to install.

    Wednesday, June 22, 2016 11:10 AM
  • Hi,

    Check the below services:

    a. Tap or press Windows Key + R, type services.msc and then press Enter.

    b. If you are prompted for an administrator password or for a confirmation, type the password or click Continue.

    c. Locate Background Intelligent Transfer Service and check the Status.

    d. If the Status is Stopped, right-click Background Intelligent Transfer Services, and then click Start in the menu.

    e. Locate Windows Update and check the Status.

    f. If the Status is Stopped, right-click Windows Update, and then click Start in the menu.

    g. Close Services.

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, June 23, 2016 8:03 AM
  • Thats work fine.

    Installation of this update started, correctly ending phase one (to 30%) and after restart not correctly ending phase two and start roolback/uninstall of this update.

    Friday, June 24, 2016 5:33 AM
  • Hi,

    Thanks for your reply.

    Just want to confirm the current situations.

    Please feel free to let us know if you need further assistance.

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 27, 2016 3:17 PM
  • The current situations still the same - update KB3163016 will not install

    Best Regards,

    SnakeAG

    Tuesday, June 28, 2016 6:17 AM
  • Hi,

    Have you tried to download the stand-alone package for this update and manually install it?

    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3163016

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, June 30, 2016 1:50 AM
  • I repeat try to setup this manuály and after install/restart systém wrote:

    We couldnt complete the updates

    Undoing changes

    Do not turn off your computer

    And after another restarts computer back and without this update.

    Thursday, June 30, 2016 12:03 PM
  • Hi,

    Thanks for your reply and continuing patience.

    One more troubleshooting steps: Please try to run CHKDSK to check your disk.

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, July 4, 2016 8:20 AM
  • Hi,

    CHKDSK is ok, but I now correctly install new version of cumulative update:

    Cumulative Update for Windows Server 2016 Technical Preview 5 for x64-based Systems (KB3172982)

    and problem with KB3163016 disappeared

    Best Regards,

    SnakeAG

    • Proposed as answer by Alvwan Friday, July 8, 2016 7:33 AM
    Thursday, July 7, 2016 9:12 AM
  • Hi,

    Thanks for sharing your current progress.

    Yes, KB3172982 replaces the previously released update 3163016.

    https://support.microsoft.com/en-us/kb/3172982

    Glad to hear that your issue was resolved.

    If there is anything else we can do for you, please feel free to post in the forum.

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by SnakeAG Friday, July 8, 2016 7:36 AM
    Friday, July 8, 2016 7:33 AM