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Remote web access (RWA) Cannot upload documents or create folders on any account even with correct permissions. RRS feed

  • Question

  • Hi guys,

    As the title suggests I am having trouble with Small business server 2011 remote web access, essentially none of my users can can upload documents or create new folders using RWA, I can download files but even with correct permissions and the ability to do it on a local users PC but on RWA it says Access is Denied. 

    Thanks in Advance.

    Monday, January 28, 2019 3:46 PM

Answers

  • Hi,

    Shares which are visible on the Remote Web Access page can be controlled via Sharing and NTFS permissions. Share-level permissions allow you to see the share on the RWA but do not guarantee you have access to interact with it. In order to access the share, the user must have both share-level and NTFS-level permissions to it.

    Please make sure that folder permission is correct. You may try to add a new sharing folder and check the result.

    Reference “Windows Small Business Server 2011 : Working with Shares (part 1) - Creating a New Share Using Windows SBS Console” for detail steps:
    http://guides.wmlcloud.com/technology/windows-small-business-server-2011---working-with-shares-(part-1)---creating-a-new-share-using-windows-sbs-console.aspx

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Existing problematic folder, please check and confirm their permission configuration:
    1. Using CMD "NET SHARE <share name>" to check share permission

    2. Using "ICACLS <share path>" to check NTFS permission

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by B3NJT Tuesday, January 29, 2019 9:16 AM
    Tuesday, January 29, 2019 6:36 AM
    Moderator

All replies

  • Hi,

    Shares which are visible on the Remote Web Access page can be controlled via Sharing and NTFS permissions. Share-level permissions allow you to see the share on the RWA but do not guarantee you have access to interact with it. In order to access the share, the user must have both share-level and NTFS-level permissions to it.

    Please make sure that folder permission is correct. You may try to add a new sharing folder and check the result.

    Reference “Windows Small Business Server 2011 : Working with Shares (part 1) - Creating a New Share Using Windows SBS Console” for detail steps:
    http://guides.wmlcloud.com/technology/windows-small-business-server-2011---working-with-shares-(part-1)---creating-a-new-share-using-windows-sbs-console.aspx

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Existing problematic folder, please check and confirm their permission configuration:
    1. Using CMD "NET SHARE <share name>" to check share permission

    2. Using "ICACLS <share path>" to check NTFS permission

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by B3NJT Tuesday, January 29, 2019 9:16 AM
    Tuesday, January 29, 2019 6:36 AM
    Moderator
  • Thanks that looks like it,

    Do I have to add these manually or is there an easier way?

    Tuesday, January 29, 2019 9:16 AM
  • Hi,

    If problem caused by permission missing. We can manually edit and grant appropriate permission to specific user/group.

    Share permission can be edited via folder properties. NTFS permission can be edited via ICACLS. Reference “icacls”:
    https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/icacls

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, January 30, 2019 5:47 AM
    Moderator