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DID NOT INSTALL KB2538242 RRS feed

  • Question

  • KB 2538242 Did Not Install for some reason. Now it does not show up on the Microsoft Update page. WHY ?  WHAT DO I DO NOW?? How do I install this update or do I even need to install it. 
    Sunday, June 19, 2011 10:33 PM

Answers

  • Please try proceeding like that:

    • Try to download it and to install it manually
    • Run sfc /scannow and chkdsk /r /f 
    • Reset Windows Update Components
    • Download and install System Update Readiness tool for your OS
    • Disable all security softwares

    If this does not help, try performing a repair install of your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Monday, June 20, 2011 7:02 AM
  • Hi,

    Can you double check if the update is installed by viewing update history from Control panle->Windows Update. Also check for update again.

    Usually, if windows update does not show any update, there is no need to install.

    However, if there is any record of failure of the update, we can try manually download and install it. Please disable your security software\antivirus software at the same time.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, June 24, 2011 6:07 AM
    Moderator

All replies

  • Please try proceeding like that:

    • Try to download it and to install it manually
    • Run sfc /scannow and chkdsk /r /f 
    • Reset Windows Update Components
    • Download and install System Update Readiness tool for your OS
    • Disable all security softwares

    If this does not help, try performing a repair install of your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Monday, June 20, 2011 7:02 AM
  • Hi,

    Can you double check if the update is installed by viewing update history from Control panle->Windows Update. Also check for update again.

    Usually, if windows update does not show any update, there is no need to install.

    However, if there is any record of failure of the update, we can try manually download and install it. Please disable your security software\antivirus software at the same time.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, June 24, 2011 6:07 AM
    Moderator