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generate calls report RRS feed

  • Question

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    I deployed OCS 2007 R2 Standard edition, Communicator web Access, Archiving server, Monitoring server, and  Mediation server,  Integrating this Environment with the telephony network I had enabled users for enterprise voice.

     How can I generate a monthly report per user Indicates how much calls Initiated, with duration start time and end time and how much calls received,

    Then can I further filter this report to get calls\user initiated to a group of numbers for example starting with 49.

    Friday, August 20, 2010 1:35 PM

Answers

  • So, the monitoring role comes with pre defined reports, but you can do any custom queries for this information.

    It is SQL based, so anyone with reporting services skills can generate that report for you.

     

    You may want to look at a solution like Unify2 powerview, they will also work with you to generate custom reports that you need.

    http://www.unifysquare.com/powerview.aspx

     


    Randy Wintle | MCTS: UC Voice Specialization | Winxnet Inc
    • Marked as answer by Neo2610 Wednesday, August 25, 2010 10:02 AM
    Friday, August 20, 2010 2:14 PM