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Dashboard site is giving access denied, but settings pages open. RRS feed

  • Question

  • Environment: Windows Server 2008, Sharepoint (MOSS) 2007, Team Foundation Server 2010

    Summary: I have a sharepoint environment that I had to move to a new domain controller without access to the old one. I recreated all of the service accounts and reset the credentials for the services startup, the app pools, the search service, and the databases themselves and analysis, and reporting services. I also added myself as a site collection administrator, and the owner of the web application and the administrator of the web application.

    Scenario: I try to go to the dashboard at http://localhost:8080/vsts/DefaultCollection and it gives me an access denied error. However if I go to http://localhost:8080/vsts/DefaultCollection/_lyaouts/user.aspx it opens fine. I checked, and I am listed as the site collection administrator. I have checked everywhere I could think of. If anyone have any ideas on what might be causing this I would be very grateful.

    Thanks,
    Noah
    Monday, April 9, 2012 5:33 PM

Answers

  • The issue ended up being that I( had switched the app pool service accounts, but not the service accounts for the web applications in Central Administration -> Operations -> Service Accounts.
    Wednesday, April 11, 2012 4:04 PM

All replies

  • Hello,

    If I correctly understand you scenario, you have moved the old content to the new content right. Well in that case if you have "Content Editor" or "Advanced Content Editor" web part in the main page of your old site, then you can't see the main page when you try to open the page in the new site.

    Solution: Create a new page in "Site Pages" or "Pages" library in your new site and set that page as the homepage. That will fix your problem.

    Hope the information helps!


    Thanks & Regards, Chandra Shekhar

    Tuesday, April 10, 2012 8:11 AM
  • Hi Noah,

    When you say you've moved to a new domain controller, are you saying the actual domain name has changed?  If this is the case you might get a result by running the migrate user stsadm command.

    http://technet.microsoft.com/en-us/library/cc262141(v=office.12).aspx


    Paul Turner http://redmanta.co.uk/blog Twitter: @RedMantaUK MCTS:WSS,MOSS,2010 MCITP:2010.
    Please remember to click "Mark As Answer" if a post solves your problem or "Vote As Helpful" if it was useful.

    Tuesday, April 10, 2012 8:15 AM
  • Hey Paul,

    Thanks for the response. The thing is that I have access to the site settings pages if accessed directly via the url (ie. /_layouts/user.aspx), so it makes me think that it isn't actually a user permissions issue. I also added the users as site collection administrators and gave full control via the policy for the web app. I can definitely try the user migrate if you still think that will work, but I have been trying to keep the network segmented from the old AD Controller.

    Thanks,

    Noah Gildersleeve

    Tuesday, April 10, 2012 5:34 PM
  • Chandra,

    Thanks for the response. I actually haven't moved any of the sharepoint stuff. This is a in-place migration. Also I checked my home page and I don't have either the "Content Editor" or "Advanced Content Editor" web part on the page. Do you have any other ideas? Thanks again for the advice.

    Thanks,
    Noah Gildersleeve

    Tuesday, April 10, 2012 5:38 PM
  • The issue ended up being that I( had switched the app pool service accounts, but not the service accounts for the web applications in Central Administration -> Operations -> Service Accounts.
    Wednesday, April 11, 2012 4:04 PM