Doc files open blank in Internet Explorer 9 RRS feed

  • Question

  • A co-worker recently installed Firefox and then had to uninstall IE10 to be able to access a link she had been sent.  Since then whenever she opens a .doc file it tries to open it in Firefox, she is then asked how she wants to access the file and she is able to choose IE9 or Word and half the time the documents open as blank text even though she knows there is information.  Similarly whenever she tries to open a .pdf she only has 50% success, half the time it errors out and the other half it works.  We have tried to adjust the file associates but that did not work.  Any help would be welcome.


    Thursday, May 9, 2013 6:48 PM


  • Hi AdmiralBeamish

    You can right click the .doc file the choose “Open with”.

    Normally, you can see the “Word(desktop) or IE” in the list, If not, click “Choose default programs”.

    Choose the program which you want to open .doc file. you can tick the “Always use the selected program to open this kind of file” if you want to make this file always opened by any program.

    • Marked as answer by Leo Huang Wednesday, May 22, 2013 2:51 AM
    Friday, May 10, 2013 9:09 AM