Windows Explorer repeated crashes RRS feed

  • Question


    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Explorer.EXE
      Application Version: 6.0.6000.16549
      Application Timestamp: 46d230c5
      Fault Module Name: StackHash_7e24
      Fault Module Version: 6.0.6000.16386
      Fault Module Timestamp: 4549bdc9
      Exception Code: c0000374
      Exception Offset: 000af1c9
      OS Version: 6.0.6000.
      Locale ID: 1033
      Additional Information 1: 7e24
      Additional Information 2: 54873198efff655c7207806b3b4958bd
      Additional Information 3: da43
      Additional Information 4: 9230e1e3d33146bab52c96e7c234dde4

    it keeps saying windows explorer crashed and says this.


    it seems to happen more often whilst playing games.

    Sunday, June 1, 2008 2:55 AM


  • Hi xinping,

    Log on as administrator.  Start>Settings>Administrative tools>System Configuration>Tools>System Restore and follow the instructions to restore you PC to an earlier date.  Choose date at when the computer functioned normally.



    Friday, June 6, 2008 11:00 AM

All replies

  • Hi,


    Before moving on, please help confirm the followings:


    1. Did you install any third party software recently?

    2. Did you scan your computer with security software (such as Spybot, Ad-Aware)? If not, please try to scan the computer first.

    3. Does the issue only occur on certain folder or any folders?

    4. When did the issue occurred?


    Then, please test this issue in Clean Boot.


    Clean Boot


    1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.


    Note: Please click Continue if the "User Account Control" window pops up.


    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer and test the issue in Clean Boot.


    Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".


    If the issue persists, in order to narrow down the issue, please collect the following DLL information.


    1. Click the link below.




    2. Click “Download Process Explorer (1.6 MB)” at the bottom of the window, please download and save it onto the Desktop..

    3. Right click and extract “ProcessExplorer.zip” to the Desktop.

    4. Open the extracted folder of “ProcessExplorer”, double click “procexp.exe”.

    5. Click Agree to open it.

    6. Click View on the Tool menu, and select “Show Lower Pane”.

    7. Click View on the Tool menu, click “Lowe Pane View”, and select “DLLs”.

    8. Reproduce the issue.

    9. Then highlight “Explorer.EXE” in the left pane.

    10. Click File in the Toole menu, and then select “Save As…”.

    11. Save “Explorer.EXE” to the Desktop.

    12. Post the log in the file to the forum.


    In addition, could you let me know the game name?


    Tuesday, June 3, 2008 8:13 AM
  • I did scan the computer found nothing. i did uninstall the games i put on in the last four days since it happened and it still does. It happens anytime i am using the my computer stuff in Vista, like looking into folders.


    it happens occasionally while playing Call of Duty 4 only twice.
    Tuesday, June 3, 2008 9:04 PM
  • Problem signature:

    Problem Event Name: APPCRASH

    Application Name: Explorer.EXE

    Application Version: 6.0.6000.16549

    Application Timestamp: 46d230c5

    Fault Module Name: WININET.dll

    Fault Module Version: 7.0.6000.16643

    Fault Module Timestamp: 47bd0165

    Exception Code: c0000005

    Exception Offset: 0001f8e8

    OS Version: 6.0.6000.

    Locale ID: 1033

    Additional Information 1: 8d13

    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

    Additional Information 3: 8d13

    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311


    Tuesday, June 3, 2008 9:40 PM

    Process PID CPU Description Company Name
    System Idle Process 0 96.52  
     Interrupts n/a  Hardware Interrupts 
     DPCs n/a 0.49 Deferred Procedure Calls 
     System 4   
      smss.exe 448  Windows Session Manager Microsoft Corporation
    csrss.exe 524  Client Server Runtime Process Microsoft Corporation
    wininit.exe 588  Windows Start-Up Application Microsoft Corporation
     services.exe 632 0.10 Services and Controller app Microsoft Corporation
      svchost.exe 796 0.58 Host Process for Windows Services Microsoft Corporation
       ehmsas.exe 5748  Media Center Media Status Aggregator Service Microsoft Corporation
       BTStackServer.exe 2840  Bluetooth Stack COM Server Broadcom Corporation.
       mobsync.exe 1992  Microsoft Sync Center Microsoft Corporation
       WmiPrvSE.exe 1452  WMI Provider Host Microsoft Corporation
      nvvsvc.exe 904  NVIDIA Driver Helper Service, Version 175.16 NVIDIA Corporation
       rundll32.exe 1724  Windows host process (Rundll32) Microsoft Corporation
      svchost.exe 932  Host Process for Windows Services Microsoft Corporation
      svchost.exe 1040  Host Process for Windows Services Microsoft Corporation
       audiodg.exe 1168  Windows Audio Device Graph Isolation  Microsoft Corporation
      svchost.exe 1068 0.10 Host Process for Windows Services Microsoft Corporation
       WUDFHost.exe 1500  Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation
       WUDFHost.exe 2552  Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation
       dwm.exe 3968 0.97 Desktop Window Manager Microsoft Corporation
      svchost.exe 1088  Host Process for Windows Services Microsoft Corporation
       taskeng.exe 3212  Task Scheduler Engine Microsoft Corporation
       taskeng.exe 3704  Task Scheduler Engine Microsoft Corporation
        XPSMiniViewGadget.exe 5048  XPS MiniView Gadget 
        WMPSideShowGadget.exe 5072  Windows Media Player Gadget for Windows SideShow capable devices Microsoft Corporation
         wmplayer.exe 5168 0.10 Windows Media Player Microsoft Corporation
       taskeng.exe 5612  Task Scheduler Engine Microsoft Corporation
      SLsvc.exe 1200  Microsoft Software Licensing Service Microsoft Corporation
      svchost.exe 1236  Host Process for Windows Services Microsoft Corporation
      svchost.exe 1328  Host Process for Windows Services Microsoft Corporation
      spoolsv.exe 1564  Spooler SubSystem App Microsoft Corporation
      svchost.exe 1668  Host Process for Windows Services Microsoft Corporation
      PhotoshopElementsFileAgent.exe 496   
      AppleMobileDeviceService.exe 436  Apple Mobile Device Service Apple, Inc.
      mDNSResponder.exe 584  Bonjour Service Apple Inc.
      svchost.exe 916  Host Process for Windows Services Microsoft Corporation
      btwdins.exe 1076  Bluetooth Support Server Broadcom Corporation.
      IAANTmon.exe 1428  RAID Monitor Intel Corporation
      MDM.EXE 1908  Machine Debug Manager Microsoft Corporation
      PcCtlCom.exe 2008  PcCtlCom Module Trend Micro Inc.
      PnkBstrA.exe 340   
      svchost.exe 1468  Host Process for Windows Services Microsoft Corporation
      sprtsvc.exe 1176  SupportSoft Agent Service SupportSoft, Inc.
      stacsv.exe 676  STacSV Module SigmaTel, Inc.
      StarWindServiceAE.exe 2092  StarWind iSCSI Target (Alcohol Edition) Rocket Division Software
      svchost.exe 2104  Host Process for Windows Services Microsoft Corporation
      Tmntsrv.exe 2124  Tmntsrv Trend Micro Inc.
      TmPfw.exe 2152  TmPfw Trend Micro Inc.
      UAService7.exe 2256  SecuROM User Access Service (V7). Sony DADC Austria AG.
      svchost.exe 2304  Host Process for Windows Services Microsoft Corporation
       WerFault.exe 3800 0.49 Windows Problem Reporting Microsoft Corporation
      SearchIndexer.exe 2324  Microsoft Windows Search Indexer Microsoft Corporation
       SearchProtocolHost.exe 4292  Microsoft Windows Search Protocol Host Microsoft Corporation
       SearchFilterHost.exe 1476  Microsoft Windows Search Filter Host Microsoft Corporation
      wmpnetwk.exe 4076  Windows Media Player Network Sharing Service Microsoft Corporation
      iPodService.exe 6100  iPodService Module Apple Inc.
      ehrecvr.exe 5156  Windows Media Center Receiver Service Microsoft Corporation
      SteamService.exe 4480  Steam Client Service Valve Corporation
      tmproxy.exe 6016  TmProxy.exe Trend Micro Inc.
     lsass.exe 648  Local Security Authority Process Microsoft Corporation
     lsm.exe 656 0.10 Local Session Manager Service Microsoft Corporation
    csrss.exe 600  Client Server Runtime Process Microsoft Corporation
    winlogon.exe 852  Windows Logon Application Microsoft Corporation
    sttray.exe 2320  Sigmatel Audio system tray application SigmaTel, Inc.
    IAAnotif.exe 2408  Event Monitor User Notification Tool Intel Corporation
    pccguide.exe 1472  PCCGuide Trend Micro Inc.
    OEM05Mon.exe 2728  Live! Cam Console Auto Launcher Creative Technology Ltd.
    XBoxStat.exe 2504  XBoxStat.exe Microsoft Corporation
    ZuneLauncher.exe 3152  Zune Auto-Launcher Microsoft Corporation
    rundll32.exe 2496  Windows host process (Rundll32) Microsoft Corporation
    iTunesHelper.exe 4208  iTunesHelper Module Apple Inc.
    sprtcmd.exe 4244   SupportSoft, Inc.
    sidebar.exe 5472  Windows Sidebar Microsoft Corporation
     sidebar.exe 4668  Windows Sidebar Microsoft Corporation
    ehtray.exe 5480  Media Center Tray Applet Microsoft Corporation
    Steam.exe 5496  Steam Valve Corporation
    msnmsgr.exe 5504  MSN Messenger Microsoft Corporation
     msn.exe 3960  msn Microsoft Corporation
    btdna.exe 5532  DNA BitTorrent, Inc.
    BTTray.exe 5564  Bluetooth Tray Application Broadcom Corporation.
    StartFX.exe 4200 0.19 Start Advanced Video FX Engine Application Creative Technology Ltd.
    explorer.exe 3836  Windows Explorer Microsoft Corporation
     Zune.exe 4560 0.10 Microsoft Zune Microsoft Corporation
     bittorrent.exe 4716 0.10  
     pq.exe 4148   Grumdrig
     pq.exe 4468   Grumdrig
    procexp.exe 3148 0.19 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

    Process: explorer.exe Pid: 3836

    Name Description Company Name Version
    actxprxy.dll ActiveX Interface Marshaling Library Microsoft Corporation 6.00.6000.16386
    ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.00.6000.16386
    AltTab.dll Windows Shell Alt Tab Microsoft Corporation 6.00.6000.16386
    apphelp.dll Application Compatibility Client Library Microsoft Corporation 6.00.6000.16386
    ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000
    ATL80.DLL ATL Module for Windows (Unicode) Microsoft Corporation 8.00.50727.0762
    audioeng.dll Audio Engine Microsoft Corporation 6.00.6000.16386
    audioses.dll Audio Session Microsoft Corporation 6.00.6000.16386
    authui.dll Windows Authentication UI Microsoft Corporation 6.00.6000.16513
    AVRT.dll Multimedia Realtime Runtime Microsoft Corporation 6.00.6000.16386
    BatMeter.dll Battery Meter Helper DLL Microsoft Corporation 6.00.6000.16386
    bcrypt.dll Windows Cryptographic Primitives Library Microsoft Corporation 6.00.6000.16386
    BROWSEUI.dll Shell Browser UI Library Microsoft Corporation 6.00.6000.16386
    bthprops.cpl Bluetooth Control Panel Applet Microsoft Corporation 6.00.6000.16386
    btmmhook.dll Multimedia Keys Hook DLL Broadcom Corporation. 6.00.0001.4300
    btncopy.dll BTNCopy Module Broadcom Corporation. 6.00.0001.4300
    btosif.dll BTOSIF DLL Broadcom Corporation. 6.00.0001.4300
    btrez.dll btrez DLL Broadcom Corporation. 6.00.0001.4300
    btrez.dll.mui btrez DLL Broadcom Corporation. 6.00.0001.4300
    btwapi.dll WBTApi DLL Broadcom Corporation. 6.00.0001.4300
    BtwNamespaceExt.dll BtwNamespaceExt DLL Broadcom Corporation. 6.00.0001.4300
    BtwNeLib.dll BtwNeLib DLL Broadcom Corporation. 6.00.0001.4300
    btwpimif.dll BTWPIMIF DLL Broadcom Corporation. 6.00.0001.4300
    Cabinet.dll Microsoft® Cabinet File API Microsoft Corporation 6.00.6000.16386
    CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6930.16386
    comctl32.dll User Experience Controls Library Microsoft Corporation 6.10.6000.16386
    comctl32.dll.mui User Experience Controls Library Microsoft Corporation 6.10.6000.16386
    COMDLG32.dll Common Dialogs DLL Microsoft Corporation 6.00.6000.16386
    credssp.dll TS Single Sign On Security Package Microsoft Corporation 6.00.6000.16386
    CRYPT32.dll Crypto API32 Microsoft Corporation 6.00.6000.16425
    cscapi.dll Offline Files Win32 API Microsoft Corporation 6.00.6000.16386
    davclnt.dll Web DAV Client DLL Microsoft Corporation 6.00.6000.16386
    dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.00.6000.16512
    dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.00.6000.16512
    DNSAPI.dll DNS Client API DLL Microsoft Corporation 6.00.6000.16615
    drprov.dll Microsoft Terminal Server Network Provider Microsoft Corporation 6.00.6000.16386
    DUser.dll Windows DirectUser Engine Microsoft Corporation 6.00.6000.16386
    dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.00.6000.16386
    eappcfg.dll Eap Peer Config Microsoft Corporation 6.00.6000.16386
    eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 6.00.6000.16386
    ehSSO.dll Windows Media Center Shell Service Object Microsoft Corporation 6.00.6000.16386
    emdmgmt.dll ReadyBoost Service Microsoft Corporation 6.00.6000.16386
    es.dll COM+ Microsoft Corporation 2001.12.6930.16386
    esrb.rs ESRB Ratings System Microsoft 1.00.0000.0001
    esrb.rs.mui ESRB Ratings System Microsoft 1.00.0000.0001
    Explorer.EXE Windows Explorer Microsoft Corporation 6.00.6000.16549
    ExplorerFrame.dll ExplorerFrame Microsoft Corporation 6.00.6000.16386
    fdproxy.dll Function Discovery Proxy Dll Microsoft Corporation 6.00.6000.16386
    FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.00.6000.16501
    FunDisc.dll Function Discovery Dll Microsoft Corporation 6.00.6000.16386
    fwpuclnt.dll FWP/IPsec User-Mode API Microsoft Corporation 6.00.6000.16386
    gameux.dll Games Explorer Microsoft Corporation 6.00.6000.16651
    GameUXLegacyGDFs.dll Legacy GDF resource DLL Microsoft 1.00.0000.0001
    GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6000.16643
    gdiplus.dll Microsoft GDI+ Microsoft Corporation 5.02.6000.16386
    HID.DLL Hid User Library Microsoft Corporation 6.00.6000.16386
    IconCodecService.dll Converts a PNG part of the icon to a legacy bmp icon Microsoft Corporation 6.00.6000.16386
    ieframe.dll Internet Explorer Microsoft Corporation 7.00.6000.16643
    iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.16386
    imagehlp.dll Windows NT Image Helper Microsoft Corporation 6.00.6000.16470
    imageres.dll Windows Image Resource Microsoft Corporation 6.00.6000.16386
    imapi2.dll Image Mastering API v2 Microsoft Corporation 6.00.6000.16386
    IMM32.dll Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6000.16386
    IPHLPAPI.DLL IP Helper API Microsoft Corporation 6.00.6000.16386
    kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.00.6000.20608
    ksuser.dll User CSA Library Microsoft Corporation 6.00.6000.16386
    LINKINFO.dll Windows Volume Tracking Microsoft Corporation 6.00.6000.16386
    LPK.DLL Language Pack Microsoft Corporation 6.00.6000.16386
    mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0004.0012
    MFC80.DLL MFCDLL Shared Library - Retail Version Microsoft Corporation 8.00.50727.0762
    MFC80ENU.DLL MFC Language Specific Resources Microsoft Corporation 8.00.50727.0762
    MFC80U.DLL MFCDLL Shared Library - Retail Version Microsoft Corporation 8.00.50727.0762
    midimap.dll Microsoft MIDI Mapper Microsoft Corporation 6.00.6000.16386
    MLANG.dll Multi Language Support DLL Microsoft Corporation 6.00.6000.16386
    MMDevApi.dll MMDevice API Microsoft Corporation 6.00.6000.16386
    MPR.dll Multiple Provider Router DLL Microsoft Corporation 6.00.6000.16386
    MSACM32.dll Microsoft ACM Audio Filter Microsoft Corporation 6.00.6000.16386
    msacm32.drv Microsoft Sound Mapper Microsoft Corporation 6.00.6000.16386
    MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.00.6000.16386
    MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.00.6000.16386
    msi.dll Windows Installer Microsoft Corporation 4.00.6000.16386
    msiltcfg.dll Windows Installer Configuration API Stub Microsoft Corporation 4.00.6000.16386
    MSIMG32.dll GDIEXT Client DLL Microsoft Corporation 6.00.6000.16386
    msshsq.dll Structured Query Microsoft Corporation 6.00.6000.16404
    mssprxy.dll mssprxy.lib Microsoft Corporation 6.00.6000.20499
    MSVCP80.dll Microsoft® C++ Runtime Library Microsoft Corporation 8.00.50727.0762
    MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.0762
    msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6000.16386
    mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.00.6000.16386
    msxml6.dll MSXML 6.0 SP1 Microsoft Corporation 6.10.1200.0000
    msxml6r.dll XML Resources Microsoft Corporation 6.00.3883.0000
    napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.00.6000.16386
    NaturalLanguage6.dll Natural Language Development Platform 6 Microsoft Corporation 6.00.6000.16386
    ncrypt.dll Windows cryptographic library Microsoft Corporation 6.00.6000.16386
    NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.00.6000.16386
    netshell.dll Network Connections Shell Microsoft Corporation 6.00.6000.16386
    nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6000.16386
    NLSData0009.dll Microsoft English Natural Language Server Data and Code Microsoft Corporation 6.00.6000.16386
    NLSLexicons0009.dll Microsoft English Natural Language Server Data and Code Microsoft Corporation 6.00.6000.16386
    Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.6000.16386
    npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.00.6000.16386
    NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6000.16386
    ntdll.dll NT Layer DLL Microsoft Corporation 6.00.6000.16386
    ntlanman.dll Microsoft® Lan Manager Microsoft Corporation 6.00.6000.16386
    NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.00.6000.16386
    ntshrui.dll Shell extensions for sharing Microsoft Corporation 6.00.6000.16386
    ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.00.6000.16386
    OLEACC.dll Active Accessibility Core Component Microsoft Corporation 4.02.5406.0000
    oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 4.02.5406.0000
    OLEAUT32.dll  Microsoft Corporation 6.00.6000.16609
    OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 6.00.6000.20557
    pnidui.dll Network System Icon Microsoft Corporation 6.00.6000.16386
    pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.00.6000.16386
    PortableDeviceApi.dll Windows Portable Device API Components Microsoft Corporation 6.00.6000.16386
    PortableDeviceTypes.dll Windows Portable Device (Parameter) Types Component Microsoft Corporation 6.00.6000.16386
    POWRPROF.dll Power Profile Helper DLL Microsoft Corporation 6.00.6000.16386
    PROPSYS.dll Microsoft Property System Microsoft Corporation 6.00.6000.16386
    PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386
    QAgent.dll Quarantine Agent Proxy Microsoft Corporation 6.00.6000.16386
    QUtil.dll Quarantine Utilities Microsoft Corporation 6.00.6000.16386
    rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386
    RASAPI32.dll Remote Access API Microsoft Corporation 6.00.6000.16386
    rasman.dll Remote Access Connection Manager Microsoft Corporation 6.00.6000.16386
    RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.00.6000.16525
    rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.00.6000.16386
    rtutils.dll Routing Utilities Microsoft Corporation 6.00.6000.16386
    SAMLIB.dll SAM Library DLL Microsoft Corporation 6.00.6000.16386
    schannel.dll TLS / SSL Security Provider Microsoft Corporation 6.00.6000.16508
    Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6000.16386
    sensapi.dll SENS Connectivity API DLL Microsoft Corporation 6.00.6000.16386
    SETUPAPI.dll Windows Setup API Microsoft Corporation 6.00.6000.20734
    setupapi.dll.mui Windows Setup API Microsoft Corporation 6.00.6000.20734
    SFC.DLL Windows File Protection Microsoft Corporation 6.00.6000.16386
    sfc_os.dll Windows File Protection Microsoft Corporation 6.00.6000.16386
    shacct.dll Shell Accounts Classes Microsoft Corporation 6.00.6000.16386
    SHDOCVW.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.6000.16386
    SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.6000.16513
    SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.6000.16386
    slc.dll Software Licensing Client Dll Microsoft Corporation 6.00.6000.16509
    SLWGA.dll Software Licensing WGA API Microsoft Corporation 6.00.6000.16386
    SndVolSSO.dll SCA Volume Microsoft Corporation 6.00.6000.16386
    srchadmin.dll Indexing Options Microsoft Corporation 6.00.6000.16386
    stobject.dll Systray shell service object Microsoft Corporation 6.00.6000.16386
    SXS.DLL Fusion 2.5 Microsoft Corporation 6.00.6000.16386
    SyncCenter.dll Microsoft Sync Center Microsoft Corporation 6.00.6000.16386
    TAPI32.dll Microsoft® Windows(TM) Telephony API Client DLL Microsoft Corporation 6.00.6000.16386
    timedate.cpl Time Date Control Panel Applet Microsoft Corporation 6.00.6000.16549
    urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.00.6000.16643
    USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16438
    user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16386
    USERENV.dll Userenv Microsoft Corporation 6.00.6000.16386
    USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6000.16386
    UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.6000.16386
    VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6000.16386
    wdmaud.drv Winmm  audio system driver Microsoft Corporation 6.00.6000.16386
    WDSCORE.dll Panther Engine Module Microsoft Corporation 6.00.6000.16386
    webcheck.dll Web Site Monitor Microsoft Corporation 7.00.6000.16386
    wevtapi.dll Eventing Consumption and Configuration API Microsoft Corporation 6.00.6000.16386
    WINBRAND.dll Windows Branding Resources Microsoft Corporation 6.00.6000.16386
    WindowsCodecs.dll Microsoft Windows Codecs Library Microsoft Corporation 6.00.6000.16493
    WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.00.6000.16386
    WININET.dll Internet Extensions for Win32 Microsoft Corporation 7.00.6000.16643
    WINMM.dll MCI API DLL Microsoft Corporation 6.00.6000.16386
    WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6000.16386
    winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386
    WINSPOOL.DRV Windows Spooler Driver Microsoft Corporation 6.00.6000.16386
    WINSTA.dll Winstation Library Microsoft Corporation 6.00.6000.16386
    WINTRUST.dll Microsoft Trust Verification APIs Microsoft Corporation 6.00.6000.16386
    Wlanapi.dll Windows WLAN AutoConfig Client Side API DLL Microsoft Corporation 6.00.6000.20670
    wlanutil.dll Windows Wireless LAN 802.11 Utility DLL Microsoft Corporation 6.00.6000.16386
    WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6000.16386
    wmpband.dll Windows Media Player Deskband Microsoft Corporation 11.00.6000.6324
    Wpc.dll WPC Settings Library Microsoft Corporation 1.00.0000.0001
    wpclsp.dll WPC LSP Microsoft Corporation 1.00.0000.0001
    wpdshserviceobj.dll Windows Portable Device Shell Service Object Microsoft Corporation 6.00.6000.16386
    WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.00.6000.16386
    WSCAPI.dll Windows Security Center API Microsoft Corporation 6.00.6000.16386
    wscntfy.dll Windows Security Center Notification App Microsoft Corporation 6.00.6000.16386
    wshBth.dll Windows Sockets Helper DLL Microsoft Corporation 6.00.6000.16386
    wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.00.6000.16386
    WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 6.00.6000.16553

    Wednesday, June 4, 2008 7:47 AM



    Thank you for your detail information.


    After checking the DLL information list, I noticed there is a file called geBqnmLd.dll, I cannot find any information about it, can you check it on your side?


    Based on the latest information, please confirm the following points:


    1. Does the issue still occur in Clean Boot?

    2. Did you install any Browser Helper Objects recently?

    3. Can you perform a system restore to a early point to resolve this issue?


    If any Browser Helper Objects were installed, please try to reset it to test this issue .


    Suggestion 1: Reset Browser Helper Objects


    1. Click Start , type regedit in the Search box, and then press ENTER.

    2. Locate and then click the following registry subkey:


    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\


    2. In the navigation pane, right-click Browser Helper Objects, click Export, Save a backup file on your desktop.


    NOTE: If an unexpected issue be encountered after modifying registry, please double click the backup file to restore registry.


    3. In the navigation pane, right-click any subkey under Browser Helper Objects, click New, and then click Dword (32 bit) value.

    4. Change the value name to NoExplorer , and then set the value to 1 .

    5. Repeat steps 3-4 for the all the subkeys

    6. Close Registry Editor, and then restart the computer to test the issue again.


    Suggestion 2: Use the System File Checker (SFC) to scan system files


    The System File Checker tool enable an administrator to scan all protected files to verify their versions. To do so, follow these steps:


    1. Click "Start", type "CMD" (without quotation marks) in the "Start Search" box. Right click on the "CMD.exe" file, choose "Run as Administrator"


    2. Copy and paste "SFC /Scannow" (without quotation marks) in the "Open" box, and click "OK".


    Note: There is a SPACE between "SFC" and "/Scannow", this command will take several minutes to complete and may require access to the Windows installation source files. If you are prompted to insert the CD, click "Continue" each time it prompts.


    After that, please restart the computer and test the issue again.


    Thursday, June 5, 2008 10:09 AM
  • What would you like me to do with the resulting CBS file?


    Thursday, June 5, 2008 11:16 PM
  • Hi,


    You can upload the CBS log to the following link:




    The password is: ^z+0]BpXnaKp3


    In addition, please let me know the following points:


    1. Does this issue continue in Safe Mode?

    2. Does this issue still persist if all the third party security software temporarily removed?


    Hope it helps.



    Friday, June 6, 2008 10:29 AM
  • Hi xinping,

    Log on as administrator.  Start>Settings>Administrative tools>System Configuration>Tools>System Restore and follow the instructions to restore you PC to an earlier date.  Choose date at when the computer functioned normally.



    Friday, June 6, 2008 11:00 AM

    Run this command


    net localgroup Administrators localservice /add


    Once you run this command, please reboot the server and check. Also please check if you have the KB955020 installed on the System.




    Tuesday, July 22, 2008 10:55 PM
  • the solution 1 above worked for me, i set all the dstring to 1 and i unistalled live one care family saftey package which came packaged with msn messenger live, and i even unistalled the windows live tool bar. now no crashes!


    try it.

    Sunday, September 21, 2008 12:31 PM
  • I followed your instructions and here is what I found.  Do you know where to go from here?

    Process    PID    CPU    Description    Company Name
    System Idle Process    0    97.06       
     Interrupts    n/a        Hardware Interrupts   
     DPCs    n/a        Deferred Procedure Calls   
     System    4           
      smss.exe    476           
    csrss.exe    548           
    wininit.exe    592           
     services.exe    636           
      svchost.exe    848           
      svchost.exe    908           
      svchost.exe    1052           
       audiodg.exe    1208           
      svchost.exe    1088           
       dwm.exe    1976    0.74    Desktop Window Manager    Microsoft Corporation
       WUDFHost.exe    2352           
      svchost.exe    1104           
       taskeng.exe    1860        Task Scheduler Engine    Microsoft Corporation
       taskeng.exe    416           
      SLsvc.exe    1244           
      svchost.exe    1268           
      svchost.exe    1436           
      spoolsv.exe    1700           
      svchost.exe    1728           
      svchost.exe    420           
      Mcshield.exe    1368           
      svchost.exe    1956           
      svchost.exe    1316           
      svchost.exe    1128           
      svchost.exe    1524           
      svchost.exe    1612           
      SearchIndexer.exe    2000           
      svchost.exe    2620           
      wmpnetwk.exe    3948           
     lsass.exe    648           
     lsm.exe    656           
    csrss.exe    600           
    winlogon.exe    708           
    explorer.exe    2040        Windows Explorer    Microsoft Corporation
     wmpnscfg.exe    3912        Windows Media Player Network Sharing Service Configuration Application    Microsoft Corporation
     procexp.exe    2956    2.21    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com

    Process: explorer.exe Pid: 2040

    Name    Description    Company Name    Version
    AcroIEHelper.dll    Adobe PDF Helper for Internet Explorer    Adobe Systems Incorporated    8.00.0000.0456
    AcroIEHelper.dll    Adobe PDF Helper for Internet Explorer    Adobe Systems Incorporated    8.00.0000.0456
    actxprxy.dll    ActiveX Interface Marshaling Library    Microsoft Corporation    6.00.6001.18000
    ADVAPI32.dll    Advanced Windows 32 Base API    Microsoft Corporation    6.00.6001.18000
    AltTab.dll    Windows Shell Alt Tab    Microsoft Corporation    6.00.6000.16386
    apphelp.dll    Application Compatibility Client Library    Microsoft Corporation    6.00.6001.18000
    ATL.DLL    ATL Module for Windows XP (Unicode)    Microsoft Corporation    3.05.2284.0000
    audioeng.dll    Audio Engine    Microsoft Corporation    6.00.6001.18000
    AUDIOSES.DLL    Audio Session    Microsoft Corporation    6.00.6001.18000
    authui.dll    Windows Authentication UI    Microsoft Corporation    6.00.6001.18000
    AVIFIL32.dll    Microsoft AVI File support library    Microsoft Corporation    6.00.6001.18000
    AVRT.dll    Multimedia Realtime Runtime    Microsoft Corporation    6.00.6001.18000
    BatMeter.dll    Battery Meter Helper DLL    Microsoft Corporation    6.00.6000.16386
    bcrypt.dll    Windows Cryptographic Primitives Library    Microsoft Corporation    6.00.6001.18000
    BROWSEUI.dll    Shell Browser UI Library    Microsoft Corporation    6.00.6001.18000
    bthprops.cpl    Bluetooth Control Panel Applet    Microsoft Corporation    6.00.6001.18000
    Cabinet.dll    Microsoft® Cabinet File API    Microsoft Corporation    6.00.6001.18000
    CLBCatQ.DLL    COM+ Configuration Catalog    Microsoft Corporation    2001.12.6931.18000
    comctl32.dll    User Experience Controls Library    Microsoft Corporation    6.10.6001.18000
    comctl32.dll.mui    User Experience Controls Library    Microsoft Corporation    6.10.6001.18000
    comdlg32.dll    Common Dialogs DLL    Microsoft Corporation    6.00.6001.18000
    CRYPT32.dll    Crypto API32    Microsoft Corporation    6.00.6001.18000
    cryptnet.dll    Crypto Network Related API    Microsoft Corporation    6.00.6001.18000
    cscapi.dll    Offline Files Win32 API    Microsoft Corporation    6.00.6001.18000
    davclnt.dll    Web DAV Client DLL    Microsoft Corporation    6.00.6000.16386
    dhcpcsvc.DLL    DHCP Client Service    Microsoft Corporation    6.00.6001.18000
    dhcpcsvc6.DLL    DHCPv6 Client    Microsoft Corporation    6.00.6001.18000
    DNSAPI.dll    DNS Client API DLL    Microsoft Corporation    6.00.6001.18000
    drprov.dll    Microsoft Terminal Server Network Provider    Microsoft Corporation    6.00.6000.16386
    DUser.dll    Windows DirectUser Engine    Microsoft Corporation    6.00.6001.18000
    duser.dll.mui    Windows DirectUser Engine    Microsoft Corporation    6.00.6000.16386
    dwmapi.dll    Microsoft Desktop Window Manager API    Microsoft Corporation    6.00.6001.18000
    eappcfg.dll    Eap Peer Config    Microsoft Corporation    6.00.6001.18000
    eappprxy.dll    Microsoft EAPHost Peer Client DLL    Microsoft Corporation    6.00.6001.18000
    ehSSO.dll    Windows Media Center Shell Service Object    Microsoft Corporation    6.00.6000.16386
    es.dll    COM+    Microsoft Corporation    2001.12.6931.18057
    Explorer.EXE    Windows Explorer    Microsoft Corporation    6.00.6001.18000
    ExplorerFrame.dll    ExplorerFrame    Microsoft Corporation    6.00.6001.18000
    faultrep.dll    Windows User Mode Crash Reporting DLL    Microsoft Corporation    6.00.6001.18145
    fdproxy.dll    Function Discovery Proxy Dll    Microsoft Corporation    6.00.6000.16386
    FirewallAPI.dll    Windows Firewall API    Microsoft Corporation    6.00.6001.18000
    fsshext.8.1.0178.00.dll    Messenger File Sharing Shell Extensions    Microsoft Corporation    8.01.0178.0000
    FunDisc.dll    Function Discovery Dll    Microsoft Corporation    6.00.6001.18000
    fwpuclnt.dll    FWP/IPsec User-Mode API    Microsoft Corporation    6.00.6001.18000
    GDI32.dll    GDI Client DLL    Microsoft Corporation    6.00.6001.18023
    gdiplus.dll    Microsoft GDI+    Microsoft Corporation    5.02.6001.18065
    GPAPI.dll    Group Policy Client API    Microsoft Corporation    6.00.6001.18000
    HID.DLL    Hid User Library    Microsoft Corporation    6.00.6000.16386
    icm32.dll    Microsoft Color Management Module (CMM)    Microsoft Corporation    6.00.6001.18000
    IconCodecService.dll    Converts a PNG part of the icon to a legacy bmp icon    Microsoft Corporation    6.00.6000.16386
    ieframe.dll    Internet Explorer    Microsoft Corporation    7.00.6001.18148
    iertutil.dll    Run time utility for Internet Explorer    Microsoft Corporation    7.00.6001.18148
    imagehlp.dll    Windows NT Image Helper    Microsoft Corporation    6.00.6001.18000
    imageres.dll    Windows Image Resource    Microsoft Corporation    6.00.6000.16386
    imageres.dll    Windows Image Resource    Microsoft Corporation    6.00.6000.16386
    imageres.dll.mui    Windows Image Resource    Microsoft Corporation    6.00.6000.16386
    imageres.dll.mui    Windows Image Resource    Microsoft Corporation    6.00.6000.16386
    imageres.dll.mui    Windows Image Resource    Microsoft Corporation    6.00.6000.16386
    imapi2.dll    Image Mastering API v2    Microsoft Corporation    6.00.6001.18000
    IMM32.dll    Multi-User Windows IMM32 API Client DLL    Microsoft Corporation    6.00.6001.18000
    inetcomm.dll    Microsoft Internet Messaging API Resources    Microsoft Corporation    6.00.6001.18049
    inetres.dll    Microsoft Internet Messaging API Resources    Microsoft Corporation    6.00.6000.16386
    IPHLPAPI.DLL    IP Helper API    Microsoft Corporation    6.00.6001.18000
    JScript.dll    Microsoft (R) JScript    Microsoft Corporation    5.07.0000.18068
    jsproxy.dll    JScript Proxy Auto-Configuration    Microsoft Corporation    7.00.6001.18148
    kernel32.dll    Windows NT BASE API Client DLL    Microsoft Corporation    6.00.6001.18000
    ksuser.dll    User CSA Library    Microsoft Corporation    6.00.6000.16386
    LINKINFO.dll    Windows Volume Tracking    Microsoft Corporation    6.00.6000.16386
    LPK.DLL    Language Pack    Microsoft Corporation    6.00.6001.18000
    mapledxp.dll    Driver DLL for Marble Sound Maple Midi    Jeff Hurchalla and Marble Sound    4.00.0008.0001
    mediametadatahandler.dll    Media Metadata Handler    Microsoft Corporation    6.00.6001.18000
    midimap.dll    Microsoft MIDI Mapper    Microsoft Corporation    6.00.6001.18000
    MLANG.dll    Multi Language Support DLL    Microsoft Corporation    6.00.6001.18000
    MLDeskBand.dll    MediaLamp    HP    1.00.0000.0010
    MMDevAPI.DLL    MMDevice API    Microsoft Corporation    6.00.6001.18000
    MpOav.dll    IOfficeAntiVirus Module    Microsoft Corporation    1.01.1600.0000
    MPR.dll    Multiple Provider Router DLL    Microsoft Corporation    6.00.6001.18000
    MSACM32.dll    Microsoft ACM Audio Filter    Microsoft Corporation    6.00.6001.18000
    msacm32.drv    Microsoft Sound Mapper    Microsoft Corporation    6.00.6001.18000
    MSASN1.dll    ASN.1 Runtime APIs    Microsoft Corporation    6.00.6000.16386
    mscms.dll    Microsoft Color Matching System DLL    Microsoft Corporation    6.00.6001.18000
    MSCTF.dll    MSCTF Server DLL    Microsoft Corporation    6.00.6001.18000
    MSIMG32.dll    GDIEXT Client DLL    Microsoft Corporation    6.00.6000.16386
    MSOERT2.dll    Microsoft Windows Mail RT Lib    Microsoft Corporation    6.00.6001.18000
    msohevi.dll    2007 Microsoft Office component    Microsoft Corporation    12.00.4518.1014
    msshsq.dll    Structured Query    Microsoft Corporation    7.00.6001.16503
    mssprxy.dll    Microsoft Search Proxy    Microsoft Corporation    7.00.6001.16503
    MSVCP80.dll    Microsoft® C++ Runtime Library    Microsoft Corporation    8.00.50727.1434
    MSVCR80.dll    Microsoft® C Runtime Library    Microsoft Corporation    8.00.50727.1434
    msvcrt.dll    Windows NT CRT DLL    Microsoft Corporation    7.00.6001.18000
    MSVFW32.dll    Microsoft Video for Windows DLL    Microsoft Corporation    6.00.6001.18000
    msxml5.dll    MSXML 5.0    Microsoft Corporation    5.20.1072.0000
    msxml5r.dll    XML Resources    Microsoft Corporation    5.20.1072.0000
    msxml6.dll    MSXML 6.0 SP2    Microsoft Corporation    6.20.1076.0000
    msxml6r.dll    XML Resources    Microsoft Corporation    6.00.3883.0000
    NaturalLanguage6.dll    Natural Language Development Platform 6    Microsoft Corporation    6.00.6001.18098
    ncrypt.dll    Windows cryptographic library    Microsoft Corporation    6.00.6001.18000
    NETAPI32.dll    Net Win32 API DLL    Microsoft Corporation    6.00.6001.18157
    netshell.dll    Network Connections Shell    Microsoft Corporation    6.00.6001.18000
    nlaapi.dll    Network Location Awareness 2    Microsoft Corporation    6.00.6001.18000
    NLSData0009.dll    Microsoft English Natural Language Server Data and Code    Microsoft Corporation    6.00.6001.18000
    NLSLexicons0009.dll    Microsoft English Natural Language Server Data and Code    Microsoft Corporation    6.00.6001.18098
    Normaliz.dll    Unicode Normalization DLL    Microsoft Corporation    6.00.6000.16386
    npmproxy.dll    Network List Manager Proxy    Microsoft Corporation    6.00.6000.16386
    NSI.dll    NSI User-mode interface DLL    Microsoft Corporation    6.00.6001.18000
    ntdll.dll    NT Layer DLL    Microsoft Corporation    6.00.6001.18000
    ntlanman.dll    Microsoft® Lan Manager    Microsoft Corporation    6.00.6001.18000
    NTMARTA.DLL    Windows NT MARTA provider    Microsoft Corporation    6.00.6001.18000
    ntshrui.dll    Shell extensions for sharing    Microsoft Corporation    6.00.6001.18000
    ole32.dll    Microsoft OLE for Windows    Microsoft Corporation    6.00.6001.18000
    OLEACC.dll    Active Accessibility Core Component    Microsoft Corporation    4.02.5406.0000
    oleaccrc.dll    Active Accessibility Resource DLL    Microsoft Corporation    4.02.5406.0000
    OLEAUT32.dll        Microsoft Corporation    6.00.6001.18000
    olepro32.dll        Microsoft Corporation    6.00.6001.18000
    OneX.DLL    IEEE 802.1X supplicant library    Microsoft Corporation    6.00.6001.18000
    PhotoBase.dll    Photo Base Library    Microsoft Corporation    6.00.6001.18000
    pnidui.dll    Network System Icon    Microsoft Corporation    6.00.6001.18000
    PortableDeviceApi.dll    Windows Portable Device API Components    Microsoft Corporation    6.00.6001.18000
    PortableDeviceTypes.dll    Windows Portable Device (Parameter) Types Component    Microsoft Corporation    6.00.6001.18000
    POWRPROF.dll    Power Profile Helper DLL    Microsoft Corporation    6.00.6001.18000
    PROPSYS.dll    Microsoft Property System    Microsoft Corporation    7.00.6001.16503
    PSAPI.DLL    Process Status Helper    Microsoft Corporation    6.00.6000.16386
    QAgent.dll    Quarantine Agent Proxy    Microsoft Corporation    6.00.6001.18000
    QUtil.dll    Quarantine Utilities    Microsoft Corporation    6.00.6001.18000
    RPCRT4.dll    Remote Procedure Call Runtime    Microsoft Corporation    6.00.6001.18051
    rsaenh.dll    Microsoft Enhanced Cryptographic Provider    Microsoft Corporation    6.00.6001.18000
    SAMLIB.dll    SAM Library DLL    Microsoft Corporation    6.00.6001.18000
    scriptsn.dll    VSCore Script Scanner    McAfee, Inc.    14.00.0000.0366
    SDHelper.dll    SBSD IE Protection    Safer Networking Limited    1.06.0002.0014
    Secur32.dll    Security Support Provider Interface    Microsoft Corporation    6.00.6001.18000
    SensApi.dll    SENS Connectivity API DLL    Microsoft Corporation    6.00.6000.16386
    SETUPAPI.dll    Windows Setup API    Microsoft Corporation    6.00.6001.18000
    sfShellTools.dll    SmartFTP Shell Tools    SmartSoft Ltd    1.00.0000.0004
    shacct.dll    Shell Accounts Classes    Microsoft Corporation    6.00.6001.18000
    SHDOCVW.dll    Shell Doc Object and Control Library    Microsoft Corporation    6.00.6001.18000
    SHELL32.dll    Windows Shell Common Dll    Microsoft Corporation    6.00.6001.18062
    SHLWAPI.dll    Shell Light-weight Utility Library    Microsoft Corporation    6.00.6001.18000
    slc.dll    Software Licensing Client Dll    Microsoft Corporation    6.00.6001.18000
    SndVolSSO.dll    SCA Volume    Microsoft Corporation    6.00.6000.16386
    srchadmin.dll    Indexing Options    Microsoft Corporation    7.00.6001.16503
    stobject.dll    Systray shell service object    Microsoft Corporation    6.00.6001.18000
    SXS.DLL    Fusion 2.5    Microsoft Corporation    6.00.6001.18000
    SyncCenter.dll    Microsoft Sync Center    Microsoft Corporation    6.00.6001.18000
    thumbcache.dll    Microsoft Thumbnail Cache    Microsoft Corporation    6.00.6001.18000
    timedate.cpl    Time Date Control Panel Applet    Microsoft Corporation    6.00.6001.18000
    tiptsf.dll    Tablet PC Input Panel Text Services Framework    Microsoft Corporation    6.00.6001.18000
    TortoiseShell.dll    TortoiseShell    www.tortoisecvs.org    1.10.0006.0001
    urlmon.dll    OLE32 Extensions for Win32    Microsoft Corporation    7.00.6001.18148
    USER32.dll    Multi-User Windows USER API Client DLL    Microsoft Corporation    6.00.6001.18000
    user32.dll.mui    Multi-User Windows USER API Client DLL    Microsoft Corporation    6.00.6001.18000
    USERENV.dll    Userenv    Microsoft Corporation    6.00.6001.18000
    USP10.dll    Uniscribe Unicode script processor    Microsoft Corporation    1.626.6001.18000
    UxTheme.dll    Microsoft UxTheme Library    Microsoft Corporation    6.00.6001.18000
    VBScript.dll    Microsoft (R) VBScript    Microsoft Corporation    5.07.0000.18068
    VERSION.dll    Version Checking and File Installation Libraries    Microsoft Corporation    6.00.6001.18000
    wdmaud.drv    Winmm  audio system driver    Microsoft Corporation    6.00.6001.18000
    webcheck.dll    Web Site Monitor    Microsoft Corporation    7.00.6001.18000
    wer.dll    Windows Error Reporting DLL    Microsoft Corporation    6.00.6001.18000
    wevtapi.dll    Eventing Consumption and Configuration API    Microsoft Corporation    6.00.6001.18000
    WINBRAND.dll    Windows Branding Resources    Microsoft Corporation    6.00.6000.16386
    WindowsCodecs.dll    Microsoft Windows Codecs Library    Microsoft Corporation    6.00.6001.18000
    windowscodecsext.dll    Microsoft Windows Codecs Extended Library    Microsoft Corporation    6.00.6001.18000
    WINHTTP.dll    Windows HTTP Services    Microsoft Corporation    6.00.6001.18000
    WININET.dll    Internet Extensions for Win32    Microsoft Corporation    7.00.6001.18148
    WINMM.dll    MCI API DLL    Microsoft Corporation    6.00.6001.18000
    WINNSI.DLL    Network Store Information RPC interface    Microsoft Corporation    6.00.6001.18000
    WINSPOOL.DRV    Windows Spooler Driver    Microsoft Corporation    6.00.6001.18000
    WINSTA.dll    Winstation Library    Microsoft Corporation    6.00.6001.18000
    WINTRUST.dll    Microsoft Trust Verification APIs    Microsoft Corporation    6.00.6001.18000
    Wlanapi.dll    Windows WLAN AutoConfig Client Side API DLL    Microsoft Corporation    6.00.6001.18000
    wlanutil.dll    Windows Wireless LAN 802.11 Utility DLL    Microsoft Corporation    6.00.6000.16386
    WLDAP32.dll    Win32 LDAP API DLL    Microsoft Corporation    6.00.6001.18000
    WMASF.DLL    Windows Media ASF DLL    Microsoft Corporation    11.00.6001.7000
    wmpband.dll    Windows Media Player Deskband    Microsoft Corporation    11.00.6001.7000
    WMVCore.DLL    Windows Media Playback/Authoring DLL    Microsoft Corporation    11.00.6001.7000
    wpdshserviceobj.dll    Windows Portable Device Shell Service Object    Microsoft Corporation    6.00.6001.18000
    WS2_32.dll    Windows Socket 2.0 32-Bit DLL    Microsoft Corporation    6.00.6001.18000
    WSCAPI.dll    Windows Security Center API    Microsoft Corporation    6.00.6001.18000
    wscntfy.dll    Windows Security Center Notification App    Microsoft Corporation    6.00.6001.18000
    wsock32.dll    Windows Socket 32-Bit DLL    Microsoft Corporation    6.00.6001.18000
    WTSAPI32.dll    Windows Terminal Server SDK APIs    Microsoft Corporation    6.00.6001.18000
    xmllite.dll    Microsoft XmlLite Library    Microsoft Corporation    1.02.1009.0000
    zipfldr.dll    Compressed (zipped) Folders    Microsoft Corporation    6.00.6001.18000

    Wednesday, October 29, 2008 6:56 PM
  • Hi DavePrask,



    Now I am running Internet Explorer 8 beta 2.  I find it faster, more stable under Vista, and like the new stuff.  Microsoft is fully supporting it.  I need to run only three web pages in “compatibility” (to IE7) mode.


    It is up to you, but no point solving something that does not need solving.


    Here you can get it:





    Wednesday, October 29, 2008 10:36 PM
  • did you receive a BSoD (blue screen of death) that is blue and text color are either white or black or a RSoD (red screen of death) (only for boot errors)

    reply to me then

    Saturday, April 3, 2010 5:56 PM
  • I found in my laptop explorer.exe is crashed by


    I debug explorer.ex dump file with WinDbg, and found that this DLL is broadcom BT module.

    so please remove it from explorer shell extension

    Wednesday, February 26, 2014 10:57 AM