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Critical InfoPath error in IE 11 RRS feed

  • Question

  • Hi<o:p></o:p>

    We are using
    SharePoint in Office 365. I have built many InfoPath forms and published them
    to SharePoint libraries.<o:p></o:p>

    I am using IE11 and when I try to save an attachment using the attachment control on an
    InfoPath Form I get a critical error, and in the error details Object doesn't support property or method
    'getElementsByClassName'
    <o:p></o:p>

    I have gone back to previous forms that I know have worked with attachments before and these fail now.<o:p></o:p>

    I do not see these errors in Firefox or Chrome, ironic that non Microsoft browsers work

    Any help you can give me would be appreciated<o:p></o:p>

    Gary<o:p></o:p>


    Monday, July 27, 2015 1:16 AM

Answers

  • Hi Gary Stocker,

    Please take the following steps to have a troubleshoot.
    1.Clear the temporarily files cache to have a check .
    Tools\Safety\Delete Browsing History
    2.To verify whether it is caused by add-ons ,we can open the Internet Explorer 11 without add-ons to have a check .
    To open the Internet Explorer 11 without add-ons :run “iexplore.exe -extoff”.
    If it is caused by the add-ons ,we can enable the add-ons one by one to capture the culprit.
    3.If the issue persists ,reset the Internet Explorer 11 to have a check if it is possible.

    Tools\Internet Options\Advanced\Reset

    Best regards 


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    • Proposed as answer by Deason Wu Wednesday, August 5, 2015 8:35 AM
    • Marked as answer by Deason Wu Thursday, August 6, 2015 9:11 AM
    Tuesday, July 28, 2015 7:20 AM