locked
Outlook 2016 (Exchange 2013) - Cannot See Distribution Groups I Own RRS feed

  • Question

  • Hi there.  Before I start, I want to note that I already have the role assignment policy set, and it works, and I can edit group membership from OWA.  So please no instruction telling me to ensure the user is assigned the correct policy, or that they're an owner of the group, or how to set the actual role assignment policy; all of that is true or already set.

    I've search endlessly for an answer, but keep falling short.

    All I need to know is why I can't see the distribution groups I own in Outlook 2016 and I want to know what I need to do to get them in the folder tree.  I see these great instructions posted out there by Microsoft, and they're like; "We love unicorns and you just select the 'Groups' folder from the folder tree".  Problem is, the Groups folder is not there.

    Please help.

    Tuesday, December 5, 2017 2:16 PM

Answers

  • Yeah, that link is referring to Office 365 Groups, not Exchange Distribution Groups.

    If all you are looking for is a quicker way to manage the DGs, Just open the address book and search there. No need to open a new message to do so. The Address Book is accessible on the Outlook ribbon.

    Maybe someone else has more insight, but you're not going to get the distribution groups to present as a folder in Outlook. 


    Jeremy Corbello | https://www.jeremycorbello.com

    • Marked as answer by JargonFree Tuesday, December 5, 2017 3:12 PM
    Tuesday, December 5, 2017 3:04 PM

All replies

  • When Microsoft talks about the "Groups" folder, they're referring to Office 365 Groups. A distribution group in Exchange 2013/2016 (or any on-prem Exchange environment) doesn't have a mailbox, therefore doesn't mount a folder into anyone's Outlook.

    This is the 'Groups' that MS is talking about when they show the 'Groups' folder in Outlook:

    https://support.office.com/en-us/article/Learn-about-Office-365-Groups-b565caa1-5c40-40ef-9915-60fdb2d97fa2


    Jeremy Corbello | https://www.jeremycorbello.com

    Tuesday, December 5, 2017 2:38 PM
  • If you wanted a mounted folder/mailbox for all of the members, you could use Shared Mailboxes:

    https://support.office.com/en-us/article/Create-a-shared-mailbox-871a246d-3acd-4bba-948e-5de8be0544c9


    Jeremy Corbello | https://www.jeremycorbello.com

    Tuesday, December 5, 2017 2:40 PM
  • Shared mailboxes aren't the answer.

    If one can manage distribution group membership in OWA, on-premise or not, one should have the ability to modify group membership in Outlook.  Actually, it can be done, but the only method to do so, that I see, is to open a new message, click To, select the DG from the GAL, right click and go to Properties; then one can modify membership.  If I can modify it that way, there has to be a more streamlined method for Outlook.

    It defeats the purpose to have one and not the other; in my example, we don't want our users using OWA (not my call) over Outlook, and most of them don't know that it's even an option.

    https://support.office.com/en-us/article/Add-and-remove-group-members-in-Outlook-3b650f4a-5c9b-4f94-a1bb-0cca4b1091de#ID0EABAAA=Outlook_2016

    Tuesday, December 5, 2017 2:52 PM
  • Yeah, that link is referring to Office 365 Groups, not Exchange Distribution Groups.

    If all you are looking for is a quicker way to manage the DGs, Just open the address book and search there. No need to open a new message to do so. The Address Book is accessible on the Outlook ribbon.

    Maybe someone else has more insight, but you're not going to get the distribution groups to present as a folder in Outlook. 


    Jeremy Corbello | https://www.jeremycorbello.com

    • Marked as answer by JargonFree Tuesday, December 5, 2017 3:12 PM
    Tuesday, December 5, 2017 3:04 PM
  • Yeah, I'm just looking for an easy method for those who own DGs to be able to modify them.  I'll make this work.

    Thanks, Jeremy.

    Tuesday, December 5, 2017 3:13 PM