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Windows 8 deleted files from SD card RRS feed

  • Question

  • Windows 8 automatically restarted on my laptop with my camera still attached. Once it had finished, my files were corrupted on my camera and could not be opened.

    I am furious with automatic updates as it has wiped all my honeymoon media. My camera now does not respond to my laptop when that SD card is in

    any ideas on how i can resolve this to  get my videos and pic back? Has that update affect my sd card?

    • Moved by Carey FrischMVP Wednesday, September 24, 2014 5:36 AM Relocated to more appropriate forum
    Tuesday, September 23, 2014 11:14 PM

Answers

  • Windows updates cant delete the data from the SD card. I would suggest you to use some 3rd party tools to get the data back, before that you can test the SD card on a different system. You can use a tool from Stellar for photo recovery, I have used this in past. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Thursday, September 25, 2014 4:48 AM
    • Marked as answer by Cloud_TS Tuesday, October 7, 2014 8:47 AM
    Tuesday, September 23, 2014 11:23 PM
  • Hi,

    Windows update just update related system files and some drivers, it will not affect the data on your SD card.

    Please check if other computers can read your camera. If the files still can't be read from your camera, try the photo recovery applications.

    Regarding to current information, I suppose that the driver used to read your camera may be corrupted, would you please also check what updates were installed before this issue?


    Kate Li
    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, October 7, 2014 8:47 AM
    Thursday, September 25, 2014 5:18 AM

All replies

  • Windows updates cant delete the data from the SD card. I would suggest you to use some 3rd party tools to get the data back, before that you can test the SD card on a different system. You can use a tool from Stellar for photo recovery, I have used this in past. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Thursday, September 25, 2014 4:48 AM
    • Marked as answer by Cloud_TS Tuesday, October 7, 2014 8:47 AM
    Tuesday, September 23, 2014 11:23 PM
  • Hi,

    Windows update just update related system files and some drivers, it will not affect the data on your SD card.

    Please check if other computers can read your camera. If the files still can't be read from your camera, try the photo recovery applications.

    Regarding to current information, I suppose that the driver used to read your camera may be corrupted, would you please also check what updates were installed before this issue?


    Kate Li
    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, October 7, 2014 8:47 AM
    Thursday, September 25, 2014 5:18 AM
  • You can recover them so nothing to worry until you overwrite it... you're better off with a recovery software such as this - 


    • Edited by ZigZag3143x Thursday, October 9, 2014 1:57 PM Removed you tube link
    Thursday, October 9, 2014 10:22 AM
  • Generally, that computer updating often will not erase or corrupt external memory card or hard drive stuffs. However, to avoid such troubles in the future, you also should learn a lesson to make your camera memory card data backups and also never try to update computer data with external camera attached.

    And now, to take your preferable videos and pictures back, you can take chances with memory card data recovery software. Simply run your data recovery software on your PC and see whether it is possible to take your previous stuffs back from that camcorder SD card.

    Here is some data recovery guidance for you:

    http://en.wikipedia.org/wiki/Data_recovery

    or http://www.icare-recovery.com/free/memory-card-recovery-freeware.html

    Double check your SD card data well and also make data backups well next time. 

    Tuesday, May 12, 2015 2:00 AM